Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Best salesman I've ever had! Knowledgeable, not pushy, but gets to the point. Was very helpful in EVERY question I had...highly recommend!! Troy and Kurt were the only reason we stayed with Dodge. but gets to the point. Was very helpful in EVERY question I had...highly recommend!! Troy and Kurt were the only reason we stayed with Dodge. More

Great experience purchasing my Jeep! Was able to set everything up from home and stop in to sign papers and go no problem. The customer service was exceptional! From text messages to make sure I had no everything up from home and stop in to sign papers and go no problem. The customer service was exceptional! From text messages to make sure I had no issues to even driving out to my work to pick up the Jeep for an auto start/stop issue and bringing back before my shift was over. Earned my business for service despite being an hour away. Thanks Randy, Michael, Ryan, and Nate! More

I came in for an oil change and initially I was happy with the short 20 minutes it took to do the work. As I was paying for the service the representative said that my vehicle was in the wash bay, which with the short 20 minutes it took to do the work. As I was paying for the service the representative said that my vehicle was in the wash bay, which was fine with me. As I walked into the shop, I noticed that the back vent windows were open and the water was going into the back of my van. I told the representative and she went and shut off the water and said that it would be taken into detailing. No apology just a comment that boys are silly. More

Jeep Commander Random Misfire When it is hot and under load, I would get a random misfire. The service manager was confident the corrections done would remedy the problem. The s When it is hot and under load, I would get a random misfire. The service manager was confident the corrections done would remedy the problem. The service technician re-gapped spark plugs (found the plug gap was out of spec on 4 plugs), cleaned the injectors and added injector cleaner to fuel tank. After leaving I had a couple of ghost misfires, which Corey had noted might happen, but since then have not noticed any misfiring. I'm hopeful the issue has been corrected. More

I got the car I wanted but there was a squealing noise whenever I touched my brakes. The noice wasn’t there when I test drove it and bought it. The noise started when I got halfway home. It took me almost whenever I touched my brakes. The noice wasn’t there when I test drove it and bought it. The noise started when I got halfway home. It took me almost a week and me calling 15 different times to get someone to make it right. The service department was wonderful and the detailers !! More

They are very helpful. Very good customer service in their service dept and with their salesmen. My family have bought over 15 cars from them over the years so they must be doing something right lol. their service dept and with their salesmen. My family have bought over 15 cars from them over the years so they must be doing something right lol. More

Incredibly supportive, kind, and helpful team! Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day proce Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day process and the team was patient and supportive the whole way through. Thank you Frank Boucher for making my first car purchase so enjoyable! More

oil change Did a wonderful job and was done very fast, almost no waiting. And even covered the tire rotation and washing of the jeep. Will come back for more s Did a wonderful job and was done very fast, almost no waiting. And even covered the tire rotation and washing of the jeep. Will come back for more service. More

Amazing Dealer Frank Boucher of Janesville is a excellent dealership to go to if one is looking for a Chrysler vehicle. I recommend it as I recently bought a Jeep an Frank Boucher of Janesville is a excellent dealership to go to if one is looking for a Chrysler vehicle. I recommend it as I recently bought a Jeep and had a great experience. More

Quick and easy buying experience I connected with Steve online and setup an appointment. He was ready for me when I got there and we started a test drive almost immediately. Steve I connected with Steve online and setup an appointment. He was ready for me when I got there and we started a test drive almost immediately. Steve was knowledgeable and patient through the entire process and this helped with completing the deal within an hour after the test drive. My quickest buying experience so far. I would strongly recommend Steve and the Frank Boucher team. Try them out! More