Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,303 reviews
Quality Sales Michael and the financing team were a pleasure to work with. They were fair with my trade values and gave a great discount to make the deal happen. I Michael and the financing team were a pleasure to work with. They were fair with my trade values and gave a great discount to make the deal happen. I would recommend them anytime! More
great work "I TRUST They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If They do the work required to keep ours vehicles current . I have always trusted them to do the right thing. I have the arrangement whit them , If the find some thing to fix it. It is called Trust. Mike More
Watch and Read the small print I called prior to going there and price was agreed on, the experience was awesome but next day after reviewing the paperwork i saw a fee "serrvice fee I called prior to going there and price was agreed on, the experience was awesome but next day after reviewing the paperwork i saw a fee "serrvice fee added for 299.00 that was Never discussed, the ironic thing is we paid in cash thousands of dollars only to discover a service fee? Really we saved them the hassle of loans credit checks processing etc ! 299 to lose a customer Really? James Potter More
Going the Extra Mile I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that n I was pleasantly surprised to learn the dealership has a shuttle service. Which was great since I was anticipating a four hour brake change and that nearest coffee shop was mistaken about how not close the local coffee shop was. The real cherry on top, though, was that Jerry offered to look into whether there were any coupons available to get me additional discounts. I wasn't expecting that, and made me extra happy I chose to get my car serviced here. More
Uconnect GPS update I have no issues with this dealership. It appears that UConnect has bern failing in all Jeep models since 2015. My issue is a faulty software and Uco I have no issues with this dealership. It appears that UConnect has bern failing in all Jeep models since 2015. My issue is a faulty software and Uconnect not taking responsibility for this and charging their customers for their problem. That is a real money maker for the dealer and Uconnect. More
VW service Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming a Great staff, great service! I would highly recommend this dealership to anyone looking for quality service. The friendly sales staff is so welcoming and kind while waiting for my vehicle to be serviced. The service really speaks for itself. Thank you!! More
Difficulty Made apt to get service done week prior for procedure in quick lane. Got email to confirm day prior. Got there and then check in stated no apt in tha Made apt to get service done week prior for procedure in quick lane. Got email to confirm day prior. Got there and then check in stated no apt in that lane and that this was not supposed to be done that way.....very rude attitude as well. Won't be back More
Routine oil change and tire rotation Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the fu Customer Service was excellent! Very friendly and courteous. Very thorough with services being done and recommendations that might be needed in the future. Service was timely and didn’t have to wait long. More
Lube service Great service prompt and done well the service department goes the extra mile to do a good job . Curt nading does a great job taking care of you . Great service prompt and done well the service department goes the extra mile to do a good job . Curt nading does a great job taking care of you . More
Service dept Your service manager Hailey is very nice and I deal with her a lot cause of work vehicle. She also helped me with my personal vehicle and went beyond Your service manager Hailey is very nice and I deal with her a lot cause of work vehicle. She also helped me with my personal vehicle and went beyond her job title. She made sure everything was right and apologized for my jeep being there another day for the mix up with my tires. Your service dept is incredible for their friendliness and professionalism. I highly recommend Boucher Dodge Jeep Chrysler More





