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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
2,262 Reviews
Welcome to Janesville's Chrysler, Dodge, Jeep, and RAM dealership. We proudly serve the entire Janesville WI area, including Beloit, Milton, Whitewater, East Troy, Stoughton, Oregon, Jefferson, Fort Atkinson, Johnson Creek, Evansville, Delavan, Elkhorn Lake Geneva, and Clinton as well as Northern Illinois cities like Rockford, McHenry, Crystal Lake, South Beloit, Roscoe, Rockton, Poplar Grove, and Belvidere. We ...
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4001 Milton Ave

Janesville, WI

53546

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Showing 2,262 reviews

January 15, 2024

Fine No I don't want to say much more than that. Jeremiah was great, but the other guy was intimidating and made me feel very unwelcome and I hated it there. I hate my car and those people are cruel More

by SCULLIONN
Recommend Dealer
No
Employees Worked With
Jeremiah Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jacobs
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Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

January 14, 2024

Fast and courtesy I got there and they got the truck in the shop asap and called me 6 hours later saying my truck was done More

by Jass5888
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

January 14, 2024

Inconsistent coupons Wait time was acceptable. Policies seem inconsistent. Helper was okay, but not overly friendly. More

by ert43
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for the wonderful star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2024

Ok. Not the best but acceptable It's close to my house so it's convenient. Ok More

by CAROLINEPRATESI1
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2024

Always helpful, honest & as prompt as can be Great follow up and follow through. Fully explains everything and updates the customer, if needed, on delays or changes. More

by EBHART83
Recommend Dealer
Yes
Employees Worked With
Linda Baty Service Dept
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2024

I used the express lane for a tire rotation. Then were as quick and efficient as usual More

by LADEEHILLS
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2024

Had appointment, but service advisor was off. Someone stepped up and covered. Had delay getting sensor replaced. 4 hour wait versus 1 hour before. More

by mikesouthers
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there. we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

January 14, 2024

Quick oil change Good customer service Provided good explanation of any needed upcoming maintenance Honest More

by jens.berg
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Jens, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

January 14, 2024

Never called back like he said he would. Have been waiting since before Christmas for a part to arrive and still no updates. More

by katelyn.quillen
Recommend Dealer
No
Employees Worked With
Patrick
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Katelyn, We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

January 14, 2024

Excellent experience all the way around Very friendly professional service, no complaints at all. The sales gentelman found me just I wanted immediately More

by IMAWINTERS
Recommend Dealer
Yes
Employees Worked With
Cameron Mallory, Cameron Mallory
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it's been our pleasure to serve you! Feel free to reach out to us if you need anything. Have a wonderful day.

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