Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Linda was great. My fiancé was having issues with her heated steering wheel. She took the time to explain it to her and went above and beyond with communication. She My fiancé was having issues with her heated steering wheel. She took the time to explain it to her and went above and beyond with communication. She is also a service writer and knows how much good communication means to a customer. Thanks Linda!! More

Dealership took off my radio antenna for the car wash and forgot to put it back on. I had to return for them to put it back on. forgot to put it back on. I had to return for them to put it back on. More

Excellent customer service always willing to help with service and purchasing needs. Very friendly and acomidating service and purchasing needs. Very friendly and acomidating More

The girl that came to greet me was super friendly and kind. She was very helpful in making sure everything was perfect. When I came back to get my car she remembered who I was and walked me over to where kind. She was very helpful in making sure everything was perfect. When I came back to get my car she remembered who I was and walked me over to where I paid and worked with another lady who was just as sweet and kind. I'm never disappointed there. That's why I go to your dealership for my Chevy vs going to a Chevy dealership. Much better experience More

Friendly, quick response, and helpful I truly appreciated the experience I had. It was pleasant to be serviced by them the experience I had. It was pleasant to be serviced by them More

Quick oil change Good customer service Provided good explanation of any needed upcoming maintenance Honest explanation of any needed upcoming maintenance Honest More

Just fine everyone was very helpful. The driver that drove me home was very nice and we had a good conversation. I believe his name was Raymond. The driver that drove me home was very nice and we had a good conversation. I believe his name was Raymond. More

I used the express lane for a tire rotation. Then were as quick and efficient as usual Then were as quick and efficient as usual More

Had appointment, but service advisor was off. Someone stepped up and covered. Had delay getting sensor replaced. 4 hour wait versus 1 hour before. Someone stepped up and covered. Had delay getting sensor replaced. 4 hour wait versus 1 hour before. More

Seem very knowledgeable and very friendly The staff and drivers. Mechanics are very knowledgeable and the waiting area is very clean. drivers. Mechanics are very knowledgeable and the waiting area is very clean. More