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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
905 Reviews

905 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 13, 2024

Just fine everyone was very helpful. The driver that drove me home was very nice and we had a good conversation. I believe his name was Raymond. More

by WORKOUTWOMAN2
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

January 13, 2024

The girl that came to greet me was super friendly and kind. She was very helpful in making sure everything was perfect. When I came back to get my car she remembered who I was and walked me over to where More

by Tara Horgan
Recommend Dealer
Yes
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Tara, we appreciate you taking the time to leave us this feedback. Thank you for the great rating and please come back to see us again.

January 12, 2024

They were responsive to my needs We have always had good luck working with Patrick in the service department. He makes certain that we are happy with any service to our vehicle. More

by DHOERLER1960
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

The service was great and swift. But I went to have something diagnosed and they just offered an oil change and tire rotation. I had to go somewhere else to solve the problem which w More

by tam.s.kramer
Recommend Dealer
No
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello Tam, we appreciate you taking the time to leave us this feedback. We strive to make sure you have a 5-star experience. Please reach out to our manager, Nicholas Arneson, at 608-757-6150 to discuss how we can turn this experience into a positive one.

January 12, 2024

Excellent They were kind, fast, and helpful That's all I have to w Come on More

by alandcindylarsen
Recommend Dealer
Yes
Employees Worked With
The manager in the oil change
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Alan, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 12, 2024

Linda is absolutely amazing. Great communication, great service. She is the reason we keep coming back. More

by FARRELL4329
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're so glad you enjoyed working with Linda! We will be sure to share your kind words with her! We're looking forward to your next visit with us!

January 12, 2024

Excellent service. Best in the Midwest Excellent service. Best in the Midwest and very reasonable prices. Will always bring my vehicle here More

by SEEPAGE6
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

January 12, 2024

Lots issues that took a lot of time to resolve. Good communication and scheduling. Very helpful in billing my warranty and the use of a rental vehicle was appreciated. More

by b_d_1
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We look forward to your next visit! Take care!

January 12, 2024

Usual It was ok. They turned my headlights off never knew till next day and left window rolled down with keys in it More

by tiggerx1
Recommend Dealer
Yes
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2024

It fast and easy I was able to get in and out with out the hassle and felt valued More

by askzman1
Recommend Dealer
Yes
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

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