Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

False recall notice I got a letter from VW to fix a software issue on my Touareg. Called for an appointment, when I came I was told they didn't have the fix yet.. I com I got a letter from VW to fix a software issue on my Touareg. Called for an appointment, when I came I was told they didn't have the fix yet.. I come 35 miles and this is very upsetting More

Excellent Service Excellent service in a timely manner. The price was fair and the project was executed in a professional manner. I would recommend Boucher to anyone. Excellent service in a timely manner. The price was fair and the project was executed in a professional manner. I would recommend Boucher to anyone. More

Not happy van still making noise when stopping we’re tired of leaving our vehicle and being told it’s a normal grinding you changed rotors and brakes tired of leaving our vehicle and being told it’s a normal grinding you changed rotors and brakes More

Linda was very professional and responsive. Truck was in the shop for approximately 2 plus weeks and she did a fantastic job staying on top of things for me. the shop for approximately 2 plus weeks and she did a fantastic job staying on top of things for me. More

Oil change Sorry, I don't remember her name, short with glasses and she will be renting a Jeep Wrangler in Sept. but she got me checked in right away. Let me kno Sorry, I don't remember her name, short with glasses and she will be renting a Jeep Wrangler in Sept. but she got me checked in right away. Let me know my rear brakes needed attention, got me in that day for the brake repair and got me a ride to and from the dealership. Fast and friendly, Thank you! More

Fast and helpful service When I arrived at the express lane service door, the service aid met me at the door right away. She had my information in a jiffy and asked if I want When I arrived at the express lane service door, the service aid met me at the door right away. She had my information in a jiffy and asked if I wanted to have my car washed after my oil change. Everything was done quickly and I was on my way in less than an hour. Great Job! More

Poor online service ordering. Was one price online and then was double in the dealership. I am thinking of reporting this bate a switch. Otherwise service was good. then was double in the dealership. I am thinking of reporting this bate a switch. Otherwise service was good. More

Expensive oil change. Nice service people. Nice and quick oil change. I hate my renegade. That’s my own fault. I get all my work done here oil change. I hate my renegade. That’s my own fault. I get all my work done here More

Excellent service. Had a nail in my tire and it was able to be patched and all tires rotated. Service was quick and efficient. Always a pleasure doing business with this dealer. to be patched and all tires rotated. Service was quick and efficient. Always a pleasure doing business with this dealer. More

I was pleased my vehicle could get the oil change on Monday as my oil light came on as I was traveling back from AR on Saturday. Monday as my oil light came on as I was traveling back from AR on Saturday. More