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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
August 11, 2021
Dean kept me informed the entire time they had the car for a major “check up”. He also called to recommend an additional service that really needed to be done. Terry was very helpful when checking out. for a major “check up”. He also called to recommend an additional service that really needed to be done. Terry was very helpful when checking out. More
by Kat
Verified CustomerEmployees Worked With
Dean and Terry
August 10, 2021
Made sure my car was service and fixed right the second time! Friendly and explained what was done and what was needed for my car. time! Friendly and explained what was done and what was needed for my car. More
by Stephanieflores32
Employees Worked With
Can't remember the name of the person that fixed my car
August 09, 2021
Made appointment for Friday morning, but the dealership started right after I dropped the car off on Thursday afternoon and before they closed for the day they already knew what the problem was. started right after I dropped the car off on Thursday afternoon and before they closed for the day they already knew what the problem was. More
by purplepug
Employees Worked With
Ricardo Alegria
August 09, 2021
I have bought two vehicles from this dealership and the vehicles both Hondas . I am very pleased with the vehicles and the people who sold me these Hondas. vehicles both Hondas . I am very pleased with the vehicles and the people who sold me these Hondas. More
by espinozairma611
Employees Worked With
Phillip Richardson
August 06, 2021
I had two recalls, and the staff was very friendly and professional. When I joked that my key was all jacked up looking, a solution was given. I was able to get the key fixed for a much more reasonable professional. When I joked that my key was all jacked up looking, a solution was given. I was able to get the key fixed for a much more reasonable price than I was originally given from Honda. More
by stevenrdawson
Employees Worked With
I do not recall names, sorry
August 05, 2021
Have bought 3 trucks from Frank Brown over the years I have always been treated fairly and with respect from the salesmen service dept and parts dept I will continue to do business with them for all my ve have always been treated fairly and with respect from the salesmen service dept and parts dept I will continue to do business with them for all my vehicle needs More
by jimmgamm
Employees Worked With
Sammy Perez, Kienan Beasley
August 05, 2021
Great team starting with Brent Brown. Everyone is friendly and speaks when you walk in the door. My salesman Kienan was easy to deal with and when I took my vehicle in for scheduled maintenance. It w friendly and speaks when you walk in the door. My salesman Kienan was easy to deal with and when I took my vehicle in for scheduled maintenance. It was smooth and quick. More
by estephens3
Employees Worked With
Kienan Beasley
August 04, 2021
I brought my Honda in for service. I was impressed by by the friendly and knowledgeable staff. Great prices, friendly staff, and timely service I highly recommend services your vehicles at this location. the friendly and knowledgeable staff. Great prices, friendly staff, and timely service I highly recommend services your vehicles at this location. More
by Tsifuentes1972
Employees Worked With
Dean
