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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

June 04, 2020

Good quality truck. Very professional. Did what they could with just a walk in to get what needed to be done for me to drive away with truck. More

by rolo4686
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

rolo4686, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 04, 2020

Pleasure to deal with Tyson. Friendly, honest negotiation and was knowledgeable on the vehicle and the process. Took care of me after the sale as well. Thumbs up!!! More

by mikecoke
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

mikecoke, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 04, 2020

I have bought my last 4 Honda's from Frank Brown and have been totally satisfied with the way each transactions has gone, Friendly and helpful salespeople. More

by jimmyellis43
Recommend Dealer
Yes
Employees Worked With
John Cary. 5 star
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

jimmyellis43, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new 2020 Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

June 04, 2020

My wife woke up this morning excited because she remembered buying her dream car! The vehicle was in excellent condition and has alot of excellent features. More

by Andre.lee4
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

Andre.lee4, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 04, 2020

great first impression visit with salesman Bryan Cole. Very helpful and considerate in his approach. Upon our arrival, he was very attentive and did all he could for us! It worked..we not only bought a t More

by mickeygomez
Recommend Dealer
Yes
Employees Worked With
Bryan Cole
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

mickeygomez, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 04, 2020

Philip Jansen did a great job helping us find what we needed and making this such an easy experience. We were 200 miles away and he communicated well and we now have a beautiful truck. More

by myretahouk
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

myretahouk, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

June 04, 2020

David was super helpful and got me into the car I wanted and I really appreciated his hard work and determination to making me happy! More

by izmartin
Recommend Dealer
Yes
Employees Worked With
David Wilde and Robbie, Albert Botello
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Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

izmartin, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 29, 2020

Always enjoy the great customer service experience. Especially with Terry the service center clerk😊. He makes sure we get taken care of, best service center clerk I have ever known More

by Lisa Porras
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

Lisa Porras, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 29, 2020

Fast, easy buy, Blake had everything ready for us by the time we got there to sign the papers, and we were on our way More

by TERAHAYES
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
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Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

TERAHAYES, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 29, 2020

The service department has always been very helpful. Courteous and kind to me. I have been dealing with them for over 15 years. They continue to show me professionalism More

by luy2000.lv
Recommend Dealer
Yes
Employees Worked With
don't remember name
Report | Print
Jun 08, 2020 -

Frank Brown Auto and Truck Ranch responded

luy2000.lv, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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