Frank Brown Auto and Truck Ranch

Fantastic From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me eve From the time I drove through the garage until I left my appointment, everyone was fantastic. As I checked out, Terry was amazing. He remembers me every time I come in, and is always in a great mood. He is a huge asset 2 the service department! Thank you, Terry! More

Honda car maintenance Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job Brought my wife’s car in for an oil change, tire rotation and to have major systems checked. They were quick, thorough and affordable. Great job More

Salesman friendly and knowledgeable We are from Odessa and were in Lubbock to visit our daughter. We stopped by the dealership to browse and Caleb was most helpful. We ended up with a We are from Odessa and were in Lubbock to visit our daughter. We stopped by the dealership to browse and Caleb was most helpful. We ended up with a new truck that night. More

Oil change and tire rotation They were fast, friendly and professional! I would recommend them to anybody. I dropped it off and picked it up at my convenience. Thanks guys! They were fast, friendly and professional! I would recommend them to anybody. I dropped it off and picked it up at my convenience. Thanks guys! More

Friendly good service and quick As a repeat customer have been satisfied with all employees. I intend to be a repeat customer in buying another vehicle and using service department As a repeat customer have been satisfied with all employees. I intend to be a repeat customer in buying another vehicle and using service department. More

first oil change on new car Terry was extremely helpful in resolving the problem l had with the first oil change of my Honda Fit. I had been told by the salesman, Matthew, (who n Terry was extremely helpful in resolving the problem l had with the first oil change of my Honda Fit. I had been told by the salesman, Matthew, (who no longer works there) that the first oil change was complimentary. When l brought my new Fit in for that service, l was told it was NOT complimentary. However, l had recommended this salesman and vehicle to a friend who also purchased with you. My friend received his oil change without issue approximately a month ago. I felt extremely irritated by this, as l had purchased and been instrumental in the sale of 3 vehicles from you this year. I was given the ‘run around’ by the sales department, who claimed ‘they never give free oil changes’. Terry corrected this error More

Awesome Dayne was fabulous at helping me get into the perfect car. The finance guys worked fast and I even had my car delivered to me on a SUNDAY! SO happy wi Dayne was fabulous at helping me get into the perfect car. The finance guys worked fast and I even had my car delivered to me on a SUNDAY! SO happy with my new car! More

Pleased Customer I was very pleased with the service department. They were very honest in the fact that they only charged me 1/2 the amount of the diagnostic analysis I was very pleased with the service department. They were very honest in the fact that they only charged me 1/2 the amount of the diagnostic analysis. They were very friendly and courteous. More

Bought Honda Elite Van Dan was great to deal with. Very helpful, courteous, and knew what he was talking about. I would definitely do business again with him. Excellent! Dan was great to deal with. Very helpful, courteous, and knew what he was talking about. I would definitely do business again with him. Excellent! More

Customer satisfaction Both salesmen we dealt with obviously wanted our business & worked with us on making a good deal. We felt like they really cared about us & getting o Both salesmen we dealt with obviously wanted our business & worked with us on making a good deal. We felt like they really cared about us & getting our satusfaction. More