Frank Brown Auto and Truck Ranch

Caleb McNair was great to work with! He had excellent customer service, and I highly recommend him. John Poyner and Caleb made the process easy. customer service, and I highly recommend him. John Poyner and Caleb made the process easy. More

Ronnie was wonderful! He was honest, on time, and kept me up to date. I will take my car back to him for service in the future. up to date. I will take my car back to him for service in the future. More

Great customer service! Car serviced in timely manner. No appointment needed. Good customer service. Great customer service. Awesome customer service. Preferred dealership. Friendly employees. Good service. appointment needed. Good customer service. Great customer service. Awesome customer service. Preferred dealership. Friendly employees. Good service. More

I was very nervous about my purchase since it was my first big vehicle purchase and I wanted to be sure I was making the right decision. Ricardo was so patient and understanding and even stayed late. I first big vehicle purchase and I wanted to be sure I was making the right decision. Ricardo was so patient and understanding and even stayed late. I never felt pressured and he was there to support my decision every step of the way. I would highly recommend going to see him if you are in the market for a new vehicle! More

Dean and his crew always go above and beyond to take great care of me! Terry always makes sure I’m a very happy camper! great care of me! Terry always makes sure I’m a very happy camper! More

AMAZING PLACE TO GET A VEHICLE They were extremely helpful and were all about pleasing and helping their customers. I would definitely go back to them in a few years. And would reco They were extremely helpful and were all about pleasing and helping their customers. I would definitely go back to them in a few years. And would recommend my family and friends to Frank Brown. More

I took my truck in for service and it sat there all day long and no one even looked at it. I even had an appointment. Their excuse is all the recalls they’re dealing with, but it does not seem to be that w long and no one even looked at it. I even had an appointment. Their excuse is all the recalls they’re dealing with, but it does not seem to be that way at other dealerships. I would not recommend Frank Brown for service. More

Frank Brown GMC in Lubbock has been the best truck buying experience I have had in years. The salesman Eric was hands down the best. experience I have had in years. The salesman Eric was hands down the best. More

My elderly Mom needed to down size to a small car. This dealership was quiet inside which was a big plus. Background music/noise is a real problem for old folks. It makes hearing and understanding hard. Th dealership was quiet inside which was a big plus. Background music/noise is a real problem for old folks. It makes hearing and understanding hard. This place was quiet and it made communication easy. The trade in value they allowed for her previous car was a good number for us. The price for her new car was a little under what we were expecting to spend. Our salesman Phill Richardson was great. He let us move at our own slow pace. It took us awhile to make up our minds. And he never pressured us. He didn’t “sell” us. He just answered questions and explained things. It was the best experience I’ve had buying a new car. The Civic is great too! More

Establishment was clean.. had lots of cars to see in all different price ranges. Salesman Ramon did not try to upsale me.. he was polite and offered me many refreshments while I waited and was rally there different price ranges. Salesman Ramon did not try to upsale me.. he was polite and offered me many refreshments while I waited and was rally there just to help me with what ever I needed.. cats were nice and well priced More