Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Rob Phillips was an incredible salesperson. Not once did I feel pressured or as if I was being sold. It was very reassuring how highly he spoke of the company he w was an incredible salesperson. Not once did I feel pressured or as if I was being sold. It was very reassuring how highly he spoke of the company he works for and those he works with. Will recommend to everyone willing to listen. More
Quick & Personable Terry explains what has been done to the car and is always very friendly. He will let you know when to expect the next service. Service was a quick Terry explains what has been done to the car and is always very friendly. He will let you know when to expect the next service. Service was a quick in and out within the hour. More
Great Philip was very well educated on vehicles. We were impressed with how he knew everything about the vehicle we bought. He also had a very amiable perso Philip was very well educated on vehicles. We were impressed with how he knew everything about the vehicle we bought. He also had a very amiable personality that we liked. More
Very good I was very pleased with my car buying experience. Blake Silvas was great to deal with. He listened to what I had to say and was helpful but not push I was very pleased with my car buying experience. Blake Silvas was great to deal with. He listened to what I had to say and was helpful but not pushy. More
Tire change All went well. Had to return the car because there were two nails in the tire and only one was repaired. Everyone was nice and helpful. All went well. Had to return the car because there were two nails in the tire and only one was repaired. Everyone was nice and helpful. More
Great customer service When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was When I arrived I was greeted by Mr. Botello, he is very polite and very friendly the waiting area is a little small but other than that everything was awesome. I would recommend them 100% More
Overall good salesman very knowledgeable very nice. The only complaint , not a big thing , was after giving the check it took a lot more paper work and salesman ge salesman very knowledgeable very nice. The only complaint , not a big thing , was after giving the check it took a lot more paper work and salesman getting everthing from the manager. And let me say I was not picking up the truck till later so they were not clearing the xx . Then when I returned to pick up the truck it was on service getting a recall done. So another delay. They should have done that in the weeks before I bought it More
Amazing service The staff are always genuine and courteous! Getting an oil change is never a chore and is actually a very pleasant experience. Thanks a bunch Frank Br The staff are always genuine and courteous! Getting an oil change is never a chore and is actually a very pleasant experience. Thanks a bunch Frank Brown! More
Good salesman The salesman that worked with me made it easy to decide to buy a new truck. If it were not for him I would have just looked and went home. The salesman that worked with me made it easy to decide to buy a new truck. If it were not for him I would have just looked and went home. More
Oil change Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such go Had a great experience at Frank Brown today with great service getting my oil changed! I always ask for Ronnie Botello because he always takes such good care of me and is very courteous!! More