Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,357 reviews

October 17, 2019

Great really helped my family and I get a great car I would highly recommend Frank Brown to all my family and friends. Philip Jansen is a wonderful sales person . He told me that he could help me out More

by familiarosalez15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Oct 18, 2019 -

Frank Brown Auto and Truck Ranch responded

familiarosalez15, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 17, 2019

Great service, very friendly Reasonable price for service, very attentive to all of our concerns. I would recommend. Finished work within reasonable time. Handled extra requests p More

by Shuvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayne O'Reilly
Oct 18, 2019 -

Frank Brown Auto and Truck Ranch responded

Shuvo, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 17, 2019

Very comfortable We were given guidance to what trim contained what we wanted, all questions were answered to our satisfaction. Philip Richardson was helpful to mak More

by keith.bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Oct 18, 2019 -

Frank Brown Auto and Truck Ranch responded

keith.bishop, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 17, 2019

Service of 2016 Honda Pilot Would highly recommend Frank Brown service Department. Everyone was friendly and professional. The service of our Honda Pilot was quick but very thor More

by michelle.keen93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean L, Daniel Vllapando, Terry
Oct 17, 2019 -

Frank Brown Auto and Truck Ranch responded

michelle.keen93, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 16, 2019

Determined Kienan Beasley was determined to sell me a truck. I contacted Frank Brown through website and Kienan contacted me by phone, i told him what i was loo More

by clydeboyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Oct 16, 2019 -

Frank Brown Auto and Truck Ranch responded

clydeboyte, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 16, 2019

Ronnie Botello very friendly and professional . I chosen Frank Brown and had serious problem with my transmission and turned out I’m glad I did take my Gmc truck to them they got it fixed in a timel More

by Ronny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
Oct 16, 2019 -

Frank Brown Auto and Truck Ranch responded

Ronny, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

October 15, 2019

Great EVERYTHING WAS GREAT FROM THE SALES TO THE FINANCING TO THE PRESENTATION. I WOULD RECOMMEND FRANK BROWN TO ABSOLUTELY ANYONE WANTING TO BUY A NEW OR E More

by russburton22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Silvas
Oct 16, 2019 -

Frank Brown Auto and Truck Ranch responded

russburton22, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 15, 2019

Helped me find my dream car Friendly service, answered all of my questions, and gave me a great deal! I love my new Honda and I’m glad I came to Frank Brown. Bryant and Lara mad More

by tracy84flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lara, Dan Bryant
Oct 15, 2019 -

Frank Brown Auto and Truck Ranch responded

tracy84flo, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 15, 2019

Bought New Honda HRV Working with Dan Bryant to buy my first new car was really nice. I liked how everyone we dealt with was friendly and knowledgeable about the vehicles. More

by itbrianmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson, Dan Bryant
Oct 16, 2019 -

Frank Brown Auto and Truck Ranch responded

itbrianmail, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 14, 2019

Replaced brake pads. Friendly and helpful Working on replacing a part that has been previously replaced. They agreed that it is still causing a problem and will be replacing without further mo More

by Camryn10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Oct 15, 2019 -

Frank Brown Auto and Truck Ranch responded

Camryn10, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

...
309
...