
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Excellent service on car & checking out Car care was excellent & Terry checking me out was outstanding always. Do not know person who took care but was very nice and very helpful Car care was excellent & Terry checking me out was outstanding always. Do not know person who took care but was very nice and very helpful More
Great Customer Service! John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick test drive and they got me right into financing. The financing manager was friendly and again everything went smooth and quick! I will be back to purchase another vehicle soon. More
Oil change, tire rotation and recalls An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite and professional. He was able to have my vehicle recalls fixed while there. A ride was offered to take me to and from the local hotel my family and I were staying. All the staff at Frank Brown service department was excellent. Will return again. More
Excellent service Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made u Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made us feel confident about Honda and the service to their customers. We love our new HRV! More
Routine maintenance Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has been very pleasant..... I would definitely recommend them to my family and friends! More
Oil Change and Inspection Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car is road worthy. More
Love Frank Brown Honda Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. More
Purchase of 2019 Honda CRV It was an exceptionally pleasant experience. My salesman Robbie Phillips was superb! He was very knowlegable and helpful explaining everything with It was an exceptionally pleasant experience. My salesman Robbie Phillips was superb! He was very knowlegable and helpful explaining everything with a kind and friendly attitude. More
Honda Service My visit this time was exceptional! Oil change performed and had no problems. Love this dealership and the Honda Service team! Thanks for always havin My visit this time was exceptional! Oil change performed and had no problems. Love this dealership and the Honda Service team! Thanks for always having a smile when I bring my car for service! More
Not happy Supposed to be trained Honda mechanics. A lot of my time was waisted. And now I have over a $1500.00 a/c in a 2008 Honda. Better off going somewhere Supposed to be trained Honda mechanics. A lot of my time was waisted. And now I have over a $1500.00 a/c in a 2008 Honda. Better off going somewhere else More