Frank Brown Auto and Truck Ranch
Lubbock, TX
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Oil & filter chg Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I matter to them More
Oil change I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I had two free oil changes. More
Oil change Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entir Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entire process. More
Andrew Dealing with Andrew at Frank Brown was painless! I was made to feel very comfortable and at ease. They gave me a great price for my trade in. Dealing with Andrew at Frank Brown was painless! I was made to feel very comfortable and at ease. They gave me a great price for my trade in. More
Service on new pickup Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships did not respond, so I appreciated Frank Brown for doing so. Searched hundreds of trucks and found exactly what I wanted at this dealership. The sales went smoothly as well as financing this truck. I would recommend Frank Brown and Kienan Beasley for all your car buying needs. They will work to find what you want. PS. Two months later I returned and purchased my wife a car. More
Excellent service Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service adv Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service advisor was extremely nice and professional. If all my service experiences are like this one I will look forward to coming back. More
Oil change The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. The team at Frank Brown Honda are always nice and fast at what they do! I Terry is always sweet and has great customer service. More
Convenient We found the car we wanted online and called dealership. Salesman was very nice and extremely helpful. He did his best to get us a great deal. We found the car we wanted online and called dealership. Salesman was very nice and extremely helpful. He did his best to get us a great deal. More
Fantastic Experience Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made co Having researched my new car purchase for almost two months, I decided that a 2019 Accord was the car for me. I checked dealers in my area and made contact with Frank Brown. From the start, Phil Richardson was up front with the process. He guided me through many questions via email and then handled my purchase professionally when I arrived at the dealership. The sales manager Justin answered my questions with integrity. Having been through the new car buying process over a dozen times, this was the first package deal when it came to honest and professional service. I drove 127 milled to make my purchase despite having a local Honda dealer and I can attribute that to my initial contact with Phil. More
Oil change, warranty work! Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. Just in for an oil change and the work was done in a very prompt manner. Friendly, courteous service and will be returning for future work. More







