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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,359 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,359 reviews
October 05, 2019
Great Dealership Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. Great customer service. Had the best deals around the area for the vehicle I wanted. Quick and fast service. Left as a highly satisfied customer. More
by jacobrangel00
Verified CustomerEmployees Worked With
Paul Vera
October 04, 2019
Awesome! Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far Always amazing! Great job as always. Keep it up yall! I am defiantly a life time customer for sure. Best service in Lubbock by far More
by knottlady
Employees Worked With
Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Dan Bryant, Kienan Beasley, Ricardo Alegria, Albert Botello
October 04, 2019
Amazing service with amazing people Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and Helped me find a vehicle I wanted at a price I could comfortably afford. Very happy with the service and my vehicle. Would come back here again and highly recommend them. More
by Msimington
Employees Worked With
Jack Gilvin
October 03, 2019
Oil change They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. They always do a great job when changing the oil in my car. Everyone is kind and I never feel like I am being taken advantage of. More
by aubreyguess
Employees Worked With
Dean loveless, tony vierra, terry
October 03, 2019
Great, super fast service! I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. T I didn’t have an appointment, but hoped that I could get out by 10am if I was there waiting at 7 am. The service advisor was very fast and polite. The cashier Terry visited with me briefly in such a wonderful, friendly way. The technician came to the lobby to see if I wanted to replace the worn-out wiper blades even! By 7:45 am, my CRV oil change was finished! Replacing the HONDA wiper refill was so affordable that I’m still shocked! Outstanding service! More
by Helen
Employees Worked With
Terry, the cashier
October 02, 2019
Friendly Staff Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a cou Thank you Ronnie for being understanding towards my situation with my vehicle. I was able come back and get my vehicle since it was going to be a couple days before they could get to it. More
by emsuzypool
Employees Worked With
Ronnie
October 02, 2019
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
by eddiestlmo
Employees Worked With
Dean (service mgr), Terry (cashier)
October 02, 2019
Christy Hernandez Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. Always friendly and thorough. Never disappointed when i go there. So glad I bought my vehicle at Frank Brown and will continue to service it there. More
by safetyGirl
Employees Worked With
Ronnie, idk the mans name that cashes us out or the driver of the van. Can’t remember. All are GREAT
October 02, 2019
Quick turn around time. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. I took my Honda Civic in for a recall on the airbag inflator. Work was done in 45 minutes and I was on my way. More
by DONNA.JONES
Employees Worked With
Albert Botello
October 02, 2019
Awesome service! I have been taking my Civic to Frank Brown for six years and have always gotten excellent service. I've been treated with dignity and respect. Ever I have been taking my Civic to Frank Brown for six years and have always gotten excellent service. I've been treated with dignity and respect. Everyone is friendly and helpful. I highly recommend them! More
by karenj1257
Employees Worked With
Terry(cashier)
