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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
September 19, 2019
Always impressed with the customer service! Tony and his team took the stress out of a very stressful situation. My car died and had to be towed to the dealership. The repair was quick and easy. Tony and his team took the stress out of a very stressful situation. My car died and had to be towed to the dealership. The repair was quick and easy. I love coming to Frank Brown because I know the service will be unmatched! More
by loyaltoFrankBrown
Verified CustomerEmployees Worked With
Tony
September 19, 2019
Excellent service The sales man was very friendly and not pushy at all. The sales manager was likewise! Even the financing manager. Overall business was very good! The sales man was very friendly and not pushy at all. The sales manager was likewise! Even the financing manager. Overall business was very good! More
by lubbockdesciple
Employees Worked With
Fernando Castro
September 18, 2019
One Leas Thing Great job. Kind and ask all the right questions. Service area is comfortable and clean. Very quick service and prices are reasonable. Would recommend Great job. Kind and ask all the right questions. Service area is comfortable and clean. Very quick service and prices are reasonable. Would recommend them highly. More
by Nathan
Employees Worked With
Ricardo Alegria
September 18, 2019
Great inventory! Nice clean vehicles Easy to buy from. Great trade in value. Was quick and easy to get in and find the vehicle we wanted! Very professional atmosphere. A+ Easy to buy from. Great trade in value. Was quick and easy to get in and find the vehicle we wanted! Very professional atmosphere. A+ More
by davidrenee11403
Employees Worked With
Kienan Beasley
September 18, 2019
Smooth sailing Transacting with one of their salesmen, John Cary is awesome. He is accomodating and very transparent to us. Overall, two thumbs up for the service. Transacting with one of their salesmen, John Cary is awesome. He is accomodating and very transparent to us. Overall, two thumbs up for the service. More
by yflores
Employees Worked With
John Cary
September 18, 2019
Darrin’s review Although the problem wasn’t fixed. I will still come back. I trust all of the people atFrank Brown and have always been treated great. Although the problem wasn’t fixed. I will still come back. I trust all of the people atFrank Brown and have always been treated great. More
by DARRINSTEPHENS
Employees Worked With
Kienan Beasley
September 18, 2019
Great service department. The Service Department at Frank Brown Honda is very outstanding. The personnel are very friendly and take care of all our work requests in a very tim The Service Department at Frank Brown Honda is very outstanding. The personnel are very friendly and take care of all our work requests in a very timely manner. More
by robdebralovett
Employees Worked With
I do not have their names.
September 18, 2019
Pleasant and quick Quick turn around on servicing my 2016 Honda Pilot, less money than I anticipated. The ride back to my house was quick, pleasant and efficient. Quick turn around on servicing my 2016 Honda Pilot, less money than I anticipated. The ride back to my house was quick, pleasant and efficient. More
by DONNIEDITTO
Employees Worked With
Tyson Hall
September 17, 2019
Wonderful and great service Frank Brown employees are very friendly I do reccomend to get your car service at Frank Brown the price is reasonable and they dont take long doing th Frank Brown employees are very friendly I do reccomend to get your car service at Frank Brown the price is reasonable and they dont take long doing the service More
by Ngalindo77
Employees Worked With
Terry
September 16, 2019
New truck My experience at FB was wonderful. The whole processes was quick and easy thanks to everyone that helped. Especially Dayne Orielly. Would and will rec My experience at FB was wonderful. The whole processes was quick and easy thanks to everyone that helped. Especially Dayne Orielly. Would and will recommend him to all who would love listen More
by cyndybyrd007
Employees Worked With
Dayne O'Reilly
