
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Quality Service Always Highly satisfied with the minimal time it took to service my vehicle. The service staff are friendly and make me feel important. Keep up the great wor Highly satisfied with the minimal time it took to service my vehicle. The service staff are friendly and make me feel important. Keep up the great work! More
Good personality and service Because they receive there clients with a good personality good service and fast and always finish when they tell me it takes certain time good Because they receive there clients with a good personality good service and fast and always finish when they tell me it takes certain time good More
Oil Change Came in for an oil change. Service was quick and the waiting room was clean and employees were helpful and friendly They made my visit very pleasant Came in for an oil change. Service was quick and the waiting room was clean and employees were helpful and friendly They made my visit very pleasant More
Amazing and fast service This is my second time purchasing a car and I must say that it was the best experience I could ask for. The guys were fast and friendly. Got me the ca This is my second time purchasing a car and I must say that it was the best experience I could ask for. The guys were fast and friendly. Got me the car I wanted with no hassle. I felt like a valued customer. Thank you Frank Brown! More
Fantastic Service!! From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the s From the moment I pulled in to the garage, I was treated like an individual, not like just another job. Every point of contact was pleasant, and the staff has made a customer for life. I will not only return to have my vehicle serviced, but I will most likely buy another vehicle from Frank Brown in the future. More
2019 GMC Sierra Had truck I wanted, contacted dealership through website. Kienan was quick to respond whereas other dealerships were not. I did not want a run around, Had truck I wanted, contacted dealership through website. Kienan was quick to respond whereas other dealerships were not. I did not want a run around, wanted their best offer and I desired a fair trade in value for my truck. Most of the details were worked out ahead of time, that was nice. At this point all has gone smooth for me. More
Best Experience with Blake The experience I had at Frank Brown Honda was like no other experience I’ve had when buying a car. Car dealerships are usually quite hectic and once The experience I had at Frank Brown Honda was like no other experience I’ve had when buying a car. Car dealerships are usually quite hectic and once you decide on a car there’s a lot of running back and forth between the salesperson and finance manager. None of which was the case at Frank Brown. It’s was quite honestly a peaceful experience. I didn’t feel like anyone was attempting to “pull one over on me” by constantly asking “where do you want your payment to be?” I’m an educated woman and do my own math so none of that haggling was necessary and it absolutely did not transpire at Frank Brown. Everyone was straight forward! I like that!!! As a consumer who thoroughly researched every purchase and studied the Honda cars for over a month before deciding I can say Frank Brown offered the best price than any other dealer in the state and the price they gave was the all-in/walk out the door price. As a first time Honda owner I’m also just as please with the car I purchased. More
Rear Main Seal In and out in a week with all repairs completed when Scoggin Dickey tells me 2-3 weeks before they can even look at it. In and out in a week with all repairs completed when Scoggin Dickey tells me 2-3 weeks before they can even look at it. More
Excellent dealership The sales were informative, helpful, professional, and friendly. We have brought several automobiles and will continue to buy from Frank Brown.Thank y The sales were informative, helpful, professional, and friendly. We have brought several automobiles and will continue to buy from Frank Brown.Thank you for your help! More
prompt and good customer service Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with Great customer service. The service that the Honda service department gives to their customer is always great they meet the needs of the customer with a positive attitude . More