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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,120 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,120 reviews

April 02, 2019

Great service Technicians were very friendly and knowledgeable about the repairs of my car. They fixed it quickly and I had my car back in just a few hours. I used More

by Sheila3434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Terry, and shuttle driver.
April 01, 2019

Excellent Freddy Castro went above and beyond to help my daughter with her first car. Made the process easy. He helped us with a good deal More

by jagonzales5275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy castro
April 01, 2019

Give Terry a raise Terry is such an asset. Always friendly...alwayknows my name. Always explains what was done . My first Jonda 2001. Terry is stil there for my 2017. More

by mhmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Lovless
April 01, 2019

Quick and efficient People were very professional and gave me a detailed report work was done in a very quick time and waiting room was comfortable and had plenty things More

by j.beard63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
April 01, 2019

Good place for a used car. My wife and I went by for a short test drive only but ended up purchasing the car. At no time did we feel we were being pushed or steered into a rash More

by dkoett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Oil change Dean and Terry were fantastic! I highly recommend getting Honda repairs at Frank Brown! I have always had a great experience with the Honda side of se More

by christopher-m.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry.
April 01, 2019

brake replace, and wheel repair It was done quickly and friendly! I like this service center. There is no surprise when I walk in there. Everyone is friendly and helpful. More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Dean, Terry
March 31, 2019

Awesome service from PHILIP JANSEN. This is my third vehicle from Frank Brown. They always have the best deals in town. The service i have received when i make a decision to buy they ma More

by Vince1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Bought a replacement tire. I went in to get a replacement tire. There was damage to right front. Service was able to find a match in the city. Terry got it [processed through More

by deweybritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry in cashier
March 30, 2019

Oil change Done in less than 30 mins. Didn’t have to wait for too long. Dean and a Terry are very friendly. I like going there. More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean L, Terry
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