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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

February 25, 2019

Sales rep was great...entire dealership team was great. Great team...easy to buy a car...friendly low pressure sales environment...I am anticipating great service after the sale. Sales rep introduced me to More

by steve.beasley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cary was excellent to work with.
February 25, 2019

Always great service I was the fourth car in line at 7:00 a.m. Only did an oil change this time. Was out by 7:30 a.m.! More

by hayes_bs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
February 25, 2019

Great service everything went smooth. Pricing was on point sale rep brought all the paperwork to didn’t have to leave my desk. Would definitely recommend to everyon More

by sgarcia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
February 24, 2019

Great service Professional, friendly staff. Quick service. I am given detailed information about my vehicle service every visit. I don’t take my car anywhere More

by jhandley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy C, Jordan M
February 22, 2019

Overall good experience Mike Brown was my salesman and he did a good job...he didn’t get much help from his managers. Simple things we asked for...we didn’t get More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names
February 22, 2019

Very Quick Very quick oil change and professional. Use Frank Brown for routine maintenance and have been pleased so far. Only very minor complaints like not retu More

by george.pigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
February 20, 2019

Oil change service Didn't take long, Rudy greeted me and took the key to get it serviced. Terry took the wait out of a 45 minute long service,felt like 5. I enjoy his c More

by Candra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrycloth and Rudy
February 20, 2019

Timely Customer Service I was very pleased with the updates that Ronnie Botello was providing. I was never left out of the loop. The courtesy driver was prompt and very kind. More

by Arespond75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello, Terry and courtesy driver
February 20, 2019

Excellent service The guys in the Honda service department are very helpful and do an awesome job getting people in and out as soon as possible. The work they do has al More

by MiCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Cisneros, Tony, Sonny
February 19, 2019

Best dealer so far Best dealership I've dealt with so far. Ramon was very professional and very cooperative. Made a deal that same day. They were very quick to get me ap More

by beastgt00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
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