
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Sales rep was great...entire dealership team was great. Great team...easy to buy a car...friendly low pressure sales environment...I am anticipating great service after the sale. Sales rep introduced me to Great team...easy to buy a car...friendly low pressure sales environment...I am anticipating great service after the sale. Sales rep introduced me to those in service after the sale. More
Great service everything went smooth. Pricing was on point sale rep brought all the paperwork to didn’t have to leave my desk. Would definitely recommend to everyon everything went smooth. Pricing was on point sale rep brought all the paperwork to didn’t have to leave my desk. Would definitely recommend to everyone. More
Great service Professional, friendly staff. Quick service. I am given detailed information about my vehicle service every visit. I don’t take my car anywhere Professional, friendly staff. Quick service. I am given detailed information about my vehicle service every visit. I don’t take my car anywhere else. I have always received excellent service at this dealership. More
Overall good experience Mike Brown was my salesman and he did a good job...he didn’t get much help from his managers. Simple things we asked for...we didn’t get Mike Brown was my salesman and he did a good job...he didn’t get much help from his managers. Simple things we asked for...we didn’t get More
Very Quick Very quick oil change and professional. Use Frank Brown for routine maintenance and have been pleased so far. Only very minor complaints like not retu Very quick oil change and professional. Use Frank Brown for routine maintenance and have been pleased so far. Only very minor complaints like not returning seat and steering wheel to usual position. More
Oil change service Didn't take long, Rudy greeted me and took the key to get it serviced. Terry took the wait out of a 45 minute long service,felt like 5. I enjoy his c Didn't take long, Rudy greeted me and took the key to get it serviced. Terry took the wait out of a 45 minute long service,felt like 5. I enjoy his company everytime I go there!. More
Timely Customer Service I was very pleased with the updates that Ronnie Botello was providing. I was never left out of the loop. The courtesy driver was prompt and very kind. I was very pleased with the updates that Ronnie Botello was providing. I was never left out of the loop. The courtesy driver was prompt and very kind. Terry was pleasant and upfront about all aspects of the charges and repairs. I had my car back in 2 days which was phenomenal! More
Excellent service The guys in the Honda service department are very helpful and do an awesome job getting people in and out as soon as possible. The work they do has al The guys in the Honda service department are very helpful and do an awesome job getting people in and out as soon as possible. The work they do has always been great. I have 3 Hondas and they keep us on the road and going! More
Best dealer so far Best dealership I've dealt with so far. Ramon was very professional and very cooperative. Made a deal that same day. They were very quick to get me ap Best dealership I've dealt with so far. Ramon was very professional and very cooperative. Made a deal that same day. They were very quick to get me approved when I'd already been rejected twice. Highly recommended!!! More