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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,117 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,117 reviews
October 26, 2018
Perfect Keep up the good work very nice people who work hard will definitely be coming back to frank brown in Lubbock Texas thanks again k Keep up the good work very nice people who work hard will definitely be coming back to frank brown in Lubbock Texas thanks again k More
by Suds13
Verified CustomerEmployees Worked With
Helpful October 26, 2018
Really good, quick service It was Really fast service considering it was lunch time and busy. Also it was a very good price for a full service on my vehicle It was Really fast service considering it was lunch time and busy. Also it was a very good price for a full service on my vehicle More
by JVLOPEZ10
Employees Worked With
Other Employees :
Blake Silvas, Dayne O'Reilly, Dan Bryant
October 25, 2018
Honda ridgeline service I would recommend Frank Brown service department they done what they said they would do in the minimum amount of time I gave him a four star ratting, I would recommend Frank Brown service department they done what they said they would do in the minimum amount of time I gave him a four star ratting, pleasant clean and informative thank you Frank Brown More
by Honda
Employees Worked With
October 25, 2018
GREAT! Wonderful service! Very friendly and helpful. They had my car done very quickly. They called asquuckly as it was done. I could have picked it up e Wonderful service! Very friendly and helpful. They had my car done very quickly. They called asquuckly as it was done. I could have picked it up early in the morning. More
by rene.boyd
Employees Worked With
October 25, 2018
Good folks Easy in and out oil change at service department. I needed some help with troublesome bolts on a Honda accessory and a gentleman at the body shop with Easy in and out oil change at service department. I needed some help with troublesome bolts on a Honda accessory and a gentleman at the body shop with a great attitude fixed me right up. More
by pschroeder
Employees Worked With
Wish I had thought to ask the name of the guy at the body shop who helped me. Maybe he’d remember. My part is a seat storage box for my Ridgeline.
October 25, 2018
Buying a Car Made Simple Frank Brown Honda made my car buying experience simple. They gave me the lowest price, fair trade-in value, and best service. They are very transp Frank Brown Honda made my car buying experience simple. They gave me the lowest price, fair trade-in value, and best service. They are very transparent and honest. If you don’t want to be tricked into buying a car, go to the honest folks at Frank Brown. More
by wheepgw
Employees Worked With
Rick Swindell, Blake Silvas
October 24, 2018
Great! Service was great, took care of what I needed and got the part and key I needed in quickly. Terry was very kind and took care of everything I needed. Service was great, took care of what I needed and got the part and key I needed in quickly. Terry was very kind and took care of everything I needed. Appreciated how friendly he was, always had a smile on his face. More
by amburncarla
Employees Worked With
Terry in service department
October 23, 2018
Great service I will allaway purchas my autos from Frank Brown. It is the most honest dealership, they are there to help you. Also the knowledge of the vehicle that I will allaway purchas my autos from Frank Brown. It is the most honest dealership, they are there to help you. Also the knowledge of the vehicle that’s just a plus. Thank you for everything y’all do. More
by ecarla89
Employees Worked With
Dan Bryant
October 23, 2018
Great Service at Frank Brown I have been in Lubbock a little over two years now and I take my 2010 Honda Insight to Frank Brown when it tells me it needs to be worked on. This pas I have been in Lubbock a little over two years now and I take my 2010 Honda Insight to Frank Brown when it tells me it needs to be worked on. This past time the Check Engine Light and the IMA light came on as I was driving to work. Frank Brown was able to get me in first thing the next morning. It turns out my car needed a software update instead of a $2000+ hybrid battery pack. After the update my car is running as good as ever. Thanks Frank Brown Honda. I will keep bringing my car in to y’all. More
by ch1c171
Employees Worked With
October 23, 2018
Good service Dean in the Service Center was great to keep me up to date on what was happening with my vehicle. Everyone I dealt with was very courteous Dean in the Service Center was great to keep me up to date on what was happening with my vehicle. Everyone I dealt with was very courteous More
by Happybuyer
Employees Worked With
Dean
