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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

February 18, 2019

Wonderful Service Department!!! Service department with Honda is stupendous!!! Employees very helpful & informative!!! Keep up the excellent work!!! Thank you for servicing my veh More

by cescalante1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
February 18, 2019

Purchase new Honda with trade-in Sales rep got right to business when I told him what I needed. Reworked the deal with a trade-in and the process was still fast & easy from start to f More

by jonesm10
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
February 18, 2019

Superior service department over many years!! The Honda service at Frank Brown Auto and Truck Ranch has been excellent over many years for me! Dean, Tony, and Ruben have treated me well with gre More

by DRVUROLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
February 16, 2019

Very good! Very nice and friendly! Very helpful and seemed too care of my car needs. Will go back for future services thank you so much! Will recommend to friend More

by rachelq600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry front desk, Ricardo Alegria
February 16, 2019

Misunderstood fees of service I came in to get window fixed and had issues with the vehicle skipping so when he said diagnostic coating 99.00 I was under the impression it was for More

by Taushaj
Recommend Dealer
No
Employees Worked With
Idk
February 15, 2019

Oil change Rudy and Terry are always very helpful and friendly. I really appreciated the gentleman who drives the van when he takes me to my job. More

by eve5gil4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and Terry
February 15, 2019

Always professional, efficient and helpful I never had anything but a positive service experience from the moment I pull into the service bay until they are finished with my vehicle. I am alway More

by aledbetter53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names -- but they were AWESOME!
February 15, 2019

Oil change Quick and fast Service as always. Was just in for an oil change had no problems everyone was friendly as always. Nice to be able to just drop in witho More

by M.ANTONIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
February 15, 2019

Honda Service We live out of town. We were in Lubbock for doctor appointments - we needed an oil change - we just drove to the service department - they took our ca More

by rickyjshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honda Service Personnel
February 15, 2019

Starter, brakes, and maintenance Overall good experience. Dean kept me informed during the repair process and was prompt with his phone calls. Very professional. Shuttle driver quick More

by amontes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Terry
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