Frank Brown Auto and Truck Ranch
Lubbock, TX
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Alignment The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compar The dealership was very quiet to take the appointment vs the other GM dealership around Lubbock which was very nice and the price was very fair compared to others. Long story story short was the sevices advisor was fine but I left the truck for 24 hours for the alignment and got the truck back with the steering wheel not inline with the wheels and ended up waiting 2 hours at the dealership at it had been there for more then 24 hours. More
Very nice people They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con n They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con nosotros. More
Yukon service Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called m Had my Yukon in a week before to fix the DVD player and they found a leak on my radiator. They ordered a part for it and when it came in they called me to bring the Yukon in and replace it. Ended up ordering the wrong part but was able to get a loaner car for the day. Got the part the next day. The only issue we had was when we got the DVD player replaced it did not come with a remote. Our old one was shipped off so we have to wait a couple weeks to get the remote back. More
great service as always All of the crew at Frank Brown Service Department do excellent work and customer service. Corey, David, Sammie and all have always take care of my tr All of the crew at Frank Brown Service Department do excellent work and customer service. Corey, David, Sammie and all have always take care of my truck needs. Thanks again, Marc West More
Excellent service I have been bringing my Civic to Frank Brown for almost six years. I am always treated with respect. Everyone is very helpful and friendly. I highl I have been bringing my Civic to Frank Brown for almost six years. I am always treated with respect. Everyone is very helpful and friendly. I highly recommend! More
Awesomesauce David in the used car department really went above and beyond! He was able to find me a good quality car with everything I was looking for . David in the used car department really went above and beyond! He was able to find me a good quality car with everything I was looking for . More
Dean was great help with headlight fix Dean and Frank Brown did great fixing my 16 accord headlight. Thanks for looking for best price and completing the job well. We have for Hondas and Dean and Frank Brown did great fixing my 16 accord headlight. Thanks for looking for best price and completing the job well. We have for Hondas and use Frank Brown service regularly with satisfaction. More
Excellent! Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is very clean, car was serviced quick and work was completely to satisfaction. More
Purchase of car Blake was very helpful and could answer all the questions about the vehicle we were interested in purchasing. When we came to pick up the car he spen Blake was very helpful and could answer all the questions about the vehicle we were interested in purchasing. When we came to pick up the car he spent the time to explain how everything worked and told us if we had any questions or needed help to call him. More
I dan always count on Frank Brown Honda! They had me in and out in no time flat and saved me some money to hoot. They have never let me down! Fast... Expert... Honest! They had me in and out in no time flat and saved me some money to hoot. They have never let me down! Fast... Expert... Honest! More







