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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,100 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,100 reviews
October 12, 2018
Great service center Always Great service and payment processing I have only had Honda vehicles and can only review that side, but they always do a great job Always Great service and payment processing I have only had Honda vehicles and can only review that side, but they always do a great job More
by Daniel
Verified CustomerEmployees Worked With
Terry in finance office
Helpful October 12, 2018
Great service center The customer service I receive at Frank Brown is ALWAYS SUPERIOR! All of the Honda Service Technicians as well as Terry in the finance office are kin The customer service I receive at Frank Brown is ALWAYS SUPERIOR! All of the Honda Service Technicians as well as Terry in the finance office are kind and helpful. I appreciate all of them for having my best interests at heart! More
by Adrienne
Employees Worked With
Terry in finance office; Dean Loveless; Terry Vierra; Rudy Cisneros
October 12, 2018
Cadillac Pimping It was a great opportunity for us to buy a car. Michael and Albert went way beyond our expectations and Chris took great care of us financially. L. Th It was a great opportunity for us to buy a car. Michael and Albert went way beyond our expectations and Chris took great care of us financially. L. Thank you thank you thank you! Couldn't be happier! More
by tommy Burkhead
Employees Worked With
Albert , Chris, and Muchael
October 12, 2018
Super easy first vehicle purchase Would highly recommend this dealership and specifically Kienan Beasley. He made purchasing my first car extremely easy and was up front and honest abo Would highly recommend this dealership and specifically Kienan Beasley. He made purchasing my first car extremely easy and was up front and honest about everything. More
by Matt17
Employees Worked With
October 11, 2018
Very nice employees to help you, great service. I have always had my cars serviced at Frank Brown Honda. Service employees are always very helpful, an go out of their way to inform you about the se I have always had my cars serviced at Frank Brown Honda. Service employees are always very helpful, an go out of their way to inform you about the service. More
by rjw1918
October 10, 2018
Honda Insight Brian and Philip really helped me to get the best price for this car. Brian gave me a couple rides to Frank Brown to get the car instead of me calling Brian and Philip really helped me to get the best price for this car. Brian gave me a couple rides to Frank Brown to get the car instead of me calling Uber to there, great service!!! More
by a0952850514
October 10, 2018
Fast, good customer service I had an oil change. My car was ready within 30-45 min. They also provide car service that drops you whereever you need to be while waiting for your c I had an oil change. My car was ready within 30-45 min. They also provide car service that drops you whereever you need to be while waiting for your car. Then, they will pick you up whenever you are ready. Overall, I'm satisfied. More
by HondaAccord
Employees Worked With
October 10, 2018
Great service and prices My battery not working; took it in to Frank Brown (30-year customer.) Thorough check revealed battery was in perfect condition. No charge; prompt se My battery not working; took it in to Frank Brown (30-year customer.) Thorough check revealed battery was in perfect condition. No charge; prompt service. More
by HEELER1950
Employees Worked With
Tony...don't know his last name!
October 10, 2018
Good price Good pice and good workers and friendly very happy with my buy will recommend to my friends and family and they work hard to get me a good interest ra Good pice and good workers and friendly very happy with my buy will recommend to my friends and family and they work hard to get me a good interest rate More
by Jose sanchez0419
Employees Worked With
October 10, 2018
Was treated with respect and ago deal Like the service with Ricardo Alegria he was awsome I enjoyed every minute he explain everything to me where i could understand i would ho Like the service with Ricardo Alegria he was awsome I enjoyed every minute he explain everything to me where i could understand i would ho More
by rtrevino998@gmail.com
Employees Worked With
