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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,359 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,359 reviews

February 04, 2019

I recommend if you are a guy I am a bit disappointed that when my wife called in to get helped she got the run around and told that they did not know when they would get parts in More

by J.Medrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
February 04, 2019

They Won Easy to deal with and were willing to work with us. Their competitors weren’t. Bought a Honda CRV. Love it! Hope it lasts a long time. More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
February 04, 2019

Professional and friendly Rudy, David and Terry were understanding and helpful when I busted a tail light. All great representives of Frank Brown Auto and Truck. They made me f More

by E Cason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in parts, Rudy in service, Terry in checkout
February 04, 2019

My experience I gave the rating because my salesmen didn’t make me feel like just another sale. He took the time to see which vehicle was the right fit. More

by 2009HARROLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
February 04, 2019

2019 Pilot Good experience. Phillip was helpful answering questions and providing other necessary information. Process was pretty easy as far as car buying goes More

by Rasors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
February 04, 2019

Fix slow leak tire, rotate tires, oil change I had to get a slow leak in one tire fixed and then I decided that they needed to be rotated. And while we were at it, I got the oil changed as well. More

by Nbr at ttu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry in the service office
February 02, 2019

Excellent Dealership Enjoy the service and quick sale! This is our 3rd vehicle from Frank Brown. They are very friendly without being pushy and service was excellent! We w More

by llutrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
January 31, 2019

Oil Change and Tire Rotation Went to have oil changed and tires rotated. The service took less than 45 minutes. I always enjoy visiting with everyone and I appreciate the friendl More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in finance office; Dean Loveless; Terry Vierra; Rudy Cisneros
January 31, 2019

Oil change and tire rotation Went to have oil change and tires rotated. Service took less than 45 minutes. Since i wanted to read instead of watch the tv in the waiting area, The More

by kcw75965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Loveless and Terry
January 31, 2019

Yukon Was under warranty and had the technician go through the Yukon and found a problem with radiator. Very good service And fixed quickly. Ronnie did an More

by SEM8134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
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