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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,154 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,154 reviews

April 16, 2018

Great sales man Dusty the salesmen was great to work with. He is very knowledgeable about the cars and his job . I would definitely go back and request his as my sal More

by sean.lawrence43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty harrison
April 16, 2018

Working with Angel was great. Working with Angel was great, I was not as impressed with the finance manager. The finance manager came across as a bit condescending and seemed to wa More

by JillA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Sauceda
April 14, 2018

Great job (as always!) we are never disappointed! Frank Brown has a Great service department! They always have our car ready to go in a resonable amount time! They are always courteous and anxious to More

by BEVERLYMCCAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
April 13, 2018

Super Service Frank Brown Honda has always provided excellent service! Thank you Frank Brown! We have a Toyota as well and their service department is terrible. We More

by ldelcambre99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Tony
April 12, 2018

Bought a car I worked with Dan Bryant and he did an excellent job. I found him to be very knowledge about the CRV. Great Car, great service. More

by rjcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bryant, Michael Masri
April 12, 2018

Fast service First ever visit and service and was pleasantly surprised. In and out quickly AND service writer answered my ton of questions with patience and kindne More

by tmadridm92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
April 11, 2018

Couldn't have been better If I buy GMC I'll buy from Frank Brown. Easiest experience buying a vehicle I've had. I buy a vehicle every couple of years and I'm 43, so you do the More

by osgarriott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernardo Ottoni
April 11, 2018

Scratched left passenger window The service center replaced our left passenger window that had a scratch in it. They were timely and replaced the window with ease. and professionali More

by MELINDASILVAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Center employees & Blake Silvas
April 10, 2018

Great service, courteous, helpful, knowledgeable We have owned our Honda Odyssey for 6 years and have 132,000 miles on it. I have always enjoyed the promptness of their service, the recommendations t More

by serenalynnvoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The tall friendly gentleman who works in service at the check out counter. His name is Terry. He is very customer oriented and can usually answer my service related questions.
April 09, 2018

Oil change From pulling into the bay to paying out it was a great experience. Terry at check out is very friendly and an asset to your company!! More

by cindymcgaha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
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