Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,105 reviews
Excellent Service I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the time we returned the vehicle was completed. Staff is always friendly and courteous. More
Oil change and tire rotation Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks we Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks were an additional perk! My service was done so quickly!! More
None like it. I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my H I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my Hondas anywhere else. It is always a positive experience. This is the second review I have sent. More
Always my first stop I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to com I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to come here anytime I'm shopping for a vehicle. More
2018 Yukon Denali Purchase Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all t Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all the staff at Frank Brown. We were able to quickly locate the vehicle I wanted and Philip stayed in close contact with me throughout the process of waiting for the vehicle to be delivered. He was very thorough when going over the vehicle when I picked it up and has followed up several times to make sure everything was satisfactory. Thank you for an excellent buying experience! More
Fast and easy! Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must b Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must be happy to have him. They should give that guy more vacation time. A true gem More
New Vehicle Purchase Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John P Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John Poyner about our vehicle. I've dealt with the service department on previous visits and was treated very well. Just a top notch bunch at Frank Brown More
Knowledgeable Salesman My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining fea My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining features of the Yukon. We had our minds made up as to what we wanted and he was able to show us an interior option that we really liked and we bought. The dealership may or may not know what they have in this young man. He is very personable and friendly not to mention product knowledge. I will return for any purchase that I am considering. Rex Thomas More
Helpful, knowledgeable and friendly. Bernardo was very knowledgeable about the car I wanted and was friendly and helpful with all my questions or any concerns. I appreciated his knowled Bernardo was very knowledgeable about the car I wanted and was friendly and helpful with all my questions or any concerns. I appreciated his knowledge of the process and his professional demeanor. Will certainly be back for my next car. An altogether enjoyable experience. More
Amazing Service Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They are fast and efficient and I completely trust them More