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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
July 23, 2018
Sweet deal on a new truck! My shopping experience with Frank Brown and Bernardo was great! Easy going with no pressure and no run around. I got a great deal and ended up with mo My shopping experience with Frank Brown and Bernardo was great! Easy going with no pressure and no run around. I got a great deal and ended up with more truck than I was looking for at a better price. I would highly recommend these guys. More
by jsully163
Verified CustomerEmployees Worked With
Bernardo Ottoni
July 23, 2018
Easiest and quickest car I have ever bought. Good selection of vehicles and had exactly what I wanted. Came with best price and easy to finalize sale from start to finish. Everyone was extremely Good selection of vehicles and had exactly what I wanted. Came with best price and easy to finalize sale from start to finish. Everyone was extremely friendly and no pressure at all More
by tice.perry
Employees Worked With
Brian Cole
July 23, 2018
No hassel sale . Knowledgeable of inventory. In tuned to consumer wants/needs. Phillip, salesperson, is personable. Easy financing. They aim to please and hit the bu . Knowledgeable of inventory. In tuned to consumer wants/needs. Phillip, salesperson, is personable. Easy financing. They aim to please and hit the bullseye. More
by E Cason
Employees Worked With
Phillip Richardson
July 23, 2018
Car shopping My car shopping experience was great. I found a car and the salesman was nice. I wasn't happy about car shopping since my last car was totaled by the My car shopping experience was great. I found a car and the salesman was nice. I wasn't happy about car shopping since my last car was totaled by the hail but I found a car similar to my last one and I am very pleased with my purchase I made. More
by Shant304
Employees Worked With
Albert Botello
July 21, 2018
Great customer service friendly employees clean waiting room, the tall guy in check out counter is very help full and shuttle service is great and neat friendly employees clean waiting room, the tall guy in check out counter is very help full and shuttle service is great and neat More
by johnnyolvera1
Employees Worked With
Dan Bryant
July 21, 2018
Great experience at Frank Brown! We were able to communicate with the dealership by text and phone to negotiate and locate the vehicle we wanted. This allowed us to save time once we We were able to communicate with the dealership by text and phone to negotiate and locate the vehicle we wanted. This allowed us to save time once we got to the dealership to make the final deal. Dan Bryant was professional and did not push us but helped us find the car we wanted. One thing I really liked was that he spent some time going over all the bells and whistles of the car. It showed that he really knew the vehicle and made us more comfortable driving off the lot. More
by lindymlong
Employees Worked With
Dan Bryant
July 20, 2018
I don't take my truck any where else Frank Brown GMC service center has always gone above and beyond to honor my warranty and be very thorough in finding the issue. I wont take my truck Frank Brown GMC service center has always gone above and beyond to honor my warranty and be very thorough in finding the issue. I wont take my truck any where else. More
by BRIDGETTE.D
Employees Worked With
Ronnie
July 20, 2018
Excellent customer service and fast I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, t I went here to get my oil changed and tires rotated. There was no hassle and no lines to get my car into the shop. The oil change was a great price, the service was excellent, and the wait was only 30 minutes or less. More
by meaganmillen95
Employees Worked With
Ricardo Alegria
July 20, 2018
Had a great and easy decision. Got more than we expected. We were looking for a new vehicle for our growing family and Dan Bryant told us about the CR-V. He took the extra time to find the perfect color and i We were looking for a new vehicle for our growing family and Dan Bryant told us about the CR-V. He took the extra time to find the perfect color and interior with all the safety options we wanted. Great service and above all HONEST service. More
by mark.mosqueda
Employees Worked With
Dan Bryant
July 20, 2018
Recall of steering on GMC pickup There at 0645 & they took truck shortly after. They were very nice & helpful, showed me where to wait. They had my truck in & out in a little over a There at 0645 & they took truck shortly after. They were very nice & helpful, showed me where to wait. They had my truck in & out in a little over an hour and on my way. More
by ctittle31419
Employees Worked With
The service department!!!!????????
