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Frank Brown Auto and Truck Ranch - Service Center

Lubbock, TX

4.6
2,396 Reviews

2,396 Reviews of Frank Brown Auto and Truck Ranch - Service Center

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March 19, 2018

Great service I appreciate the friendly atmosphere and courteous workers! Terry always is helpful when time to check out. With 3 Hondas, I have learned I can trust More

by marylnunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry in the waiting room
March 19, 2018

Customer Service I have been coming to Honda for all my oil changes for years, and will continue to do so. You can't put a price tag on the customer service received More

by cindy.quintana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TERI, Angel Sauceda
March 18, 2018

First Time I was treated professionally. My questions and concerns were addressed without hesitation. Service was completed to my satisfaction and was completed More

by aledbetter53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I dint remember any names
March 18, 2018

great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More

by ward.gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dean loveless
March 17, 2018

The team goes above and beyond to make the experience good They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! More

by myrnayw13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy C 132/3168
March 17, 2018

Great friendly service I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the coun More

by raymarmolejo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy and Terry
March 16, 2018

pleasant My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He e More

by linfort1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy in the service dept
March 15, 2018

Service Department The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that w More

by mnd_rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
March 15, 2018

Speedy Oil change It is always a good experience at Frank Brown Honda. Fast, efficient. And good fresh popcorn and bottled water FREE while you wait. Rudy notifies me i More

by 7KRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
March 14, 2018

Great experience with this dealership I have my vehicle serviced with this dealership and they are consistent with the wait time. No need to call for an appointment just walk in. Unlike More

by nazer_dagani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service attendant