Frank Brown Auto and Truck Ranch - Service Center

pleasant My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He e My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He explained how they would fix it where I could understand. That to me is very important. More

Service Department The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that w The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that we may have. I have no problem bringing my two children with me when it's time to get our oil changed. The lobby is always neat and clean with a TV available and a play area for the kids. The complimentary popcorn is always their favorite. I never take my vehicle anywhere else! More

Speedy Oil change It is always a good experience at Frank Brown Honda. Fast, efficient. And good fresh popcorn and bottled water FREE while you wait. Rudy notifies me i It is always a good experience at Frank Brown Honda. Fast, efficient. And good fresh popcorn and bottled water FREE while you wait. Rudy notifies me if other services are recommended. More

Great experience with this dealership I have my vehicle serviced with this dealership and they are consistent with the wait time. No need to call for an appointment just walk in. Unlike I have my vehicle serviced with this dealership and they are consistent with the wait time. No need to call for an appointment just walk in. Unlike the other honda dealership in abilene even you call for appointment it will still take an hour or more to wait just for a oil change. The people are accomodating and comes to you right away as soon as you pull in the mechanic building. I refered my colleague to try this dealership and she was happy with the service appointment of her honda CRV. More

rear bake job I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. This was around 3:15 PM, by the time I got to the dealership it was 3:30. Rudy met us at the door and said I'll have someone on it right away. Well around 5:15 or so I get a call from Frank Brown Honda saying my car was ready. I think it was Angel who signed off on it. Can't beat that anywhere for speed and efficiency. Try it at any other dealership and see where it gets you! More

Over due oil change I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. More

Excellent Service I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the time we returned the vehicle was completed. Staff is always friendly and courteous. More

Oil change and tire rotation Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks we Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks were an additional perk! My service was done so quickly!! More

None like it. I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my H I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my Hondas anywhere else. It is always a positive experience. This is the second review I have sent. More

Amazing Service Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They Every time I come in they are always friendly. They check everything on the car each time and always let me know if there is something going on. They are fast and efficient and I completely trust them More