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Frank Brown Honda

Lubbock, TX

4.6
36 Reviews

5802 Spur 327

Lubbock, TX

79424

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Showing 36 reviews

April 07, 2024

Just a note to say that your service department did an excellent job on our oil change, as always. Dean, Paul, and Terry are outstanding members of of the team. More

by pastor.johnayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Paul, and Terry.
Apr 07, 2024 -

pastor.johnayers responded

Top notch service as always

Apr 07, 2024 -

pastor.johnayers responded

Thank you to Frank Brown Honda Service Dept for you outstanding service.

March 22, 2024

Our Service advisor Paul V are very knowledgeable for what we asking regarding my vehicle and always warm welcome when we drop my car in early morning 7 AM .... When we checkout Terry always welcome with More

by Jaimin Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul V.
March 18, 2024

Our salesperson Dee Mathes was awesome I’ve never delt with such a good car sales person as her she was very knowledgeable and helpful but not pushy she changed my way of thinking when it comes to car sal More

by sheilabufe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Mathes
March 17, 2024

Deanndra Mathew was a huge help to me in finding the perfect truck. She was very kind and helpful! More

by Hagen_bufe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
January 01, 2024

Everything moved so fast, salesman was helpful and very knowledgeable in regards to the vehicle in question. If not, was very prompt in getting the answers. No complaints with brevity of deal, pleasant to More

by javieradrian89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
December 03, 2023

Always professional and timely. My family has purchased 6 Hondas from Frank Brown. Sales and service are top-notch. More

by pastor.johnayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Dean, & Terry
November 20, 2023

Dee Mathes has done such a wonderful job! I feel she prioritizes relationship over business and made the whole process a piece of cake! As a business owner I really appreciate the way she wen More

by Abraham Villarreal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Mathes
October 02, 2023

Deanndra Mathes has got to be the best sales person in the world. She made my purchasing a car so easy. The car she put me in was just what I wanted and she is the sweetest and made my day. More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
July 22, 2023

D Mathes was great to work with. She understood our needs and put us in exactly what we were looking for. D explained everything, made asking questions easy, and no sales pressure! More

by Tusierra6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D’Aundra Mathes
November 12, 2022

Thank you. Dean and all the rest of the guys in the service department for taking excellent care of my 2019 Honda & a great report that it is in great shape! I More

by blasingamemyrna
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean, Cory & several others in the service dept
Nov 12, 2022 -

blasingamemyrna responded

Thank you!

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