Frank Brown Honda
Lubbock, TX
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Deanndra found my dream car and gave me more than what I even wanted (the vacuum in the car was like icing on a perfect cake!). She has helped many of our friends and is very professional and knowledgeabl even wanted (the vacuum in the car was like icing on a perfect cake!). She has helped many of our friends and is very professional and knowledgeable. It was the easiest car purchase I have ever made. More
Loved my experience with Deanndra! She was a knowledgeable salesperson and helped me find my perfect ride!!! I told her what I wanted and she called me as soon as the truck pulled up. You just c knowledgeable salesperson and helped me find my perfect ride!!! I told her what I wanted and she called me as soon as the truck pulled up. You just can’t beat her customer service! Never once did I feel pressured, and she went above and beyond. More
Deandra was amazing to work with. She was patient and worked hard to get us approved! She let us take our time on deciding on the perfect vehicle for us and our family! She has definitely made life long worked hard to get us approved! She let us take our time on deciding on the perfect vehicle for us and our family! She has definitely made life long customers out of us! More
The most quick and easy experience I’ve ever had with a dealership. The only dealership I dealt with that won’t force add ons to buy their vehicle. Will return for another vehicle. dealership. The only dealership I dealt with that won’t force add ons to buy their vehicle. Will return for another vehicle. More
First of all, I am a die hard Honda car owner, and I thoroughly enjoy driving my car. Secondly, Dean L. was my service advisor and he is very professional and informative. Thirdly, Terry, the cashie thoroughly enjoy driving my car. Secondly, Dean L. was my service advisor and he is very professional and informative. Thirdly, Terry, the cashier in the Service area, I have known him for as long as I have driven a Honda, and that has been years. Terry is the kindest person, always trying to help keep me informed of what was charged to me and why. He is professional, but he talks to me like he really cares about me and my car. I enjoy seeing him when I go the service area. He is a great asset. Thank you Terry. Sheila Neugebauer More
Dee was an awesome salesperson! Very helpful, super knowledgeable, and easy to work with. She made the process quick and painless! She went above and beyond even after the sale was a done deal. I lov knowledgeable, and easy to work with. She made the process quick and painless! She went above and beyond even after the sale was a done deal. I love my new 2021 Honda Civic EX more than I thought possible! Financing was a breeze, and I got a fair price on my trade in. More
Super friendly, knowledgeable, Polite, helpful, met us at the door! We called ahead because we came from out of town. We really appreciated that he had the car ready for us to test drive when we arrived at the door! We called ahead because we came from out of town. We really appreciated that he had the car ready for us to test drive when we arrived.The easiest car buying experience ever, for me! More
I am SO thankful for their service department I just moved to the area and have a 2016 HRV-EX. Out of nowhere when I was out of town I had lights show up on my dash that were all related to the pa I just moved to the area and have a 2016 HRV-EX. Out of nowhere when I was out of town I had lights show up on my dash that were all related to the parking brake system and I was so worried because I was an hour away and it was a holiday. I showed up and didn’t have an appointment, not feeling well and on crutches. They were ALL SO NICE and VERY HELPFUL. They drove me home and not too long afterwards they called and let me know that everything was actually okay with it and explained EVERYTHING as to what caused the problem. And they came to get me at my house and I was able to get my car back. I was SO worried... but they were all just so helpful and so nice, and I just can’t thank everyone enough. More