Frank Fletcher Bentonville Honda

Fast, friendly, consistent good work Repairs are too expensive especially for a 4 year old car. Good thing that the service was fast and people are knowledgeable and friendly. Thanks Repairs are too expensive especially for a 4 year old car. Good thing that the service was fast and people are knowledgeable and friendly. Thanks More

Friendly, Courteous, and Helpful Everyone I came in contact with at the dealership seemed anxious to help me find what I wanted. When I did, they jumped through hoops to make sure th Everyone I came in contact with at the dealership seemed anxious to help me find what I wanted. When I did, they jumped through hoops to make sure that I was more than satisfied with my purchase. They are a bunch of really nice folks that know their business,and who helped me make the chore of car buying “almost fun”. Kudos to Fletcher Team!!! More

Very lengthy process-7 hours After 15 minutes, someone came to talk to us on lot. We spent literally 7 hours waiting on paperwork & trade-in value until we had new car. This sho After 15 minutes, someone came to talk to us on lot. We spent literally 7 hours waiting on paperwork & trade-in value until we had new car. This should have been must faster as we had excellent credit. Salesman could not answer all of our questions about vehicle & did not connect/install phone Bluetooth as other dealers have taken the courtesy to do. We had to remind them about the trade-in promotion that we were told to fill out & we would get a gift card that was a lower amount than told. Not everyone was on the same page. Staff not efficient. We went with reviews of Honda on-line not dealership. Price compared to other crossover-suvs that we were looking at was much higher as Honda has no rebates or discounts or add-ins. Happy with vehicle. More

New Pilot Great experience. Purchase was easy and took minimal about of time. Staff was very friendly and helpful. Not a lot of back and forth, which was import Great experience. Purchase was easy and took minimal about of time. Staff was very friendly and helpful. Not a lot of back and forth, which was important to me. Very straightforward folks to deal with. I would definitely purchase from them again. More

New Car Purchase - JennP I recently purchased my first Honda from Frank Fletcher Bentonville Honda. My salesman Tommy Westminster was very professional and knowledgeable abou I recently purchased my first Honda from Frank Fletcher Bentonville Honda. My salesman Tommy Westminster was very professional and knowledgeable about the car. He answered all of my questions in a friendly manner and made sure to thoroughly explain all of the car features to me. He has also made himself available if I have further questions. The customer service was excellent. He made it a wonderful car buying experience. More

Very good experience Joe Kruger was professional and very helpful during our car buying experience. He listened to what we wanted and did not want and provided information Joe Kruger was professional and very helpful during our car buying experience. He listened to what we wanted and did not want and provided information More

Great deal...quick! Jamey and Fuller are great! Easy to work with! Comfortable atmosphere. Told them the Cari wanted to see before I got there and it was pulled up and on Jamey and Fuller are great! Easy to work with! Comfortable atmosphere. Told them the Cari wanted to see before I got there and it was pulled up and on for me. Had the car ready in a few hours! Would return again! More

Gave me options and will to help. never heard them saying: we can't do that. Like others. They work to find options for customer satisfaction and happiness. They explain to a good und never heard them saying: we can't do that. Like others. They work to find options for customer satisfaction and happiness. They explain to a good understanding of the purchase. More

sales staff Our sales rep, Jordan McGuire, was professional, helpful, and knowledgeable. He, along with the sales manager, Jamey Bowling, and James Curran, the fi Our sales rep, Jordan McGuire, was professional, helpful, and knowledgeable. He, along with the sales manager, Jamey Bowling, and James Curran, the finance manager, made our experience buying a new car very positive and pleasant. We'll be back to see Jordan when we need a new car! More

Oil Change I know I didn't have and appointment but I ve now been sitting here almost four hours ! The Serivce sales guy said it would prolly ok to wait . And i I know I didn't have and appointment but I ve now been sitting here almost four hours ! The Serivce sales guy said it would prolly ok to wait . And if it was going to take more time he would let me know ! Well it's been fours hours and know one has said nothing ;( well I guess I ll find another shop locally that will do it . More