Frank Fletcher Bentonville Honda

My experience with Fletcher Honda was outstanding! Great price and buying experience. Appreciated the financial department working with Honda to give me an excellent rate. Amazed how fast they had the loan price and buying experience. Appreciated the financial department working with Honda to give me an excellent rate. Amazed how fast they had the loan secured and paperwork completed. I have purchased several Honda products in the past, both new and used. This was the best experience I have ever had purchasing a car. I love my blue Accord EX L V6. Thank you Tim, thank you Fletcher! I'll be back for my next purchase. More

I didnot check the car properly and took it on trust as one of my friends had already bought a car from there. But witihn 1 week of taking delivery, I found a door strap is torn which I didnot notice previ one of my friends had already bought a car from there. But witihn 1 week of taking delivery, I found a door strap is torn which I didnot notice previously. Now when I took my car to the shop, they said me to come the next day and show it to service shop, which estimated it for around $100 and ask for Pre-owned department's approval. Again I went to the pre-owned department and told them but I was astonished to hear that they will not fix it and I will have to pay for it as the car is out of warranty. This is not at all acceptable as driving the car 2nd day I found this fault, don't know what other surprises are waiting for me!!! It was a very bitter experience on my part and gave me a very negative impression about this delaership. There is no value of customer trust and satisfaction here; once the car is sold they are done with the business, so would prefer to go for some other Honda dealerships. More

Enjoyed working with Maurice. She made are car buying experience a great one. I trust the dealership when it comes to buying quality vehicles. I will be back and I will recommend Fletcher to anyone pur experience a great one. I trust the dealership when it comes to buying quality vehicles. I will be back and I will recommend Fletcher to anyone purchasing a new or used vehicle. Service department is excellent and friendly as well. More

I highly recommend Frank Fletcher Honda in Bentonville. I live in Little Rock and it was worth the drive. I usually hate the car buying process, but this experience was different. I got a great car, for a live in Little Rock and it was worth the drive. I usually hate the car buying process, but this experience was different. I got a great car, for a great price and the staff was professional, pleasant and very helpful. Many thanks to Tye Hollingsworth. More

I looked online at their pre owned vehicles and then sent an email with my preferences from their website. Within a few minutes, I received a call and then we followed more with with texts. Next thing I knew an email with my preferences from their website. Within a few minutes, I received a call and then we followed more with with texts. Next thing I knew, I was at the lot with my preferences ready up front for me to test drive. WOW! Carla and Wes know the meaning of customer service with their friendly and professional attitudes! More

Absolute best experience in buying a new car! We drove 130 miles to go down and buy this car. My husband spoke with Jerry, Tim, and Jonathan over the phone, and was so impressed, we decided to stop looki 130 miles to go down and buy this car. My husband spoke with Jerry, Tim, and Jonathan over the phone, and was so impressed, we decided to stop looking elsewhere and make the trip down. We are so pleased that we did! What a great dealership. An excellent team approach to care for the customer. These people really care, and what a wonderful experience to have. This was a no hassle, no hidden agenda, no headache transaction. I cannot tell you how much I love my new CR-V and the fact that we were able to have such an awesome experience buying it, makes me love it that much more. My husband and I both have been telling everyone about our experience and the outstanding customer service we received. This is the way it should be when people are purchasing a new vehicle. It is a large amount of money, and, in my mind, a big decision, and the people we worked with here, recognized and respected that. This dealership represents what every car dealership should strive to be!! Thank you all for your individual part in making this such a pleasant experience for us. Congratulations Jerry Gore for gaining the trust of my husband over the phone, as that can sometimes be difficult, especially after having a bad experience. Sincerely, New Honda customer for life, Denise Cooper More

I prefer to do all car buying steps online. If I could skip the finance spiel altogether I would as it's always painful. Fletcher Honda from beginning to almost end - an absolute pleasure. Really shopped skip the finance spiel altogether I would as it's always painful. Fletcher Honda from beginning to almost end - an absolute pleasure. Really shopped around for this one - best deal, best gas mileage and hands down best customer service. Thank you for our second Fletcher Honda. More

Our salesperson, Tim Toburen, was knowledgeable and friendly. He helped us find the right car for us. He was patient with us and everybody there was professional and friendly. friendly. He helped us find the right car for us. He was patient with us and everybody there was professional and friendly. More

Jordan understood my needs to trade in a vehicle, same day, without a lot of delay and looking. I knew what my parameters were, as far as features, size, performance, and he quickly identified the models day, without a lot of delay and looking. I knew what my parameters were, as far as features, size, performance, and he quickly identified the models that fit those needs, got my trade-in evaluated and appraised, and by the time we returned from a test drive was ready with an offer on trade-in. He kept the process moving smoothly, which was saying something because it was busy on a Saturday (last weekend of a monthly "special"). More