Frank Fletcher Bentonville Honda

Absolute best experience in buying a new car! We drove 130 miles to go down and buy this car. My husband spoke with Jerry, Tim, and Jonathan over the phone, and was so impressed, we decided to stop looki 130 miles to go down and buy this car. My husband spoke with Jerry, Tim, and Jonathan over the phone, and was so impressed, we decided to stop looking elsewhere and make the trip down. We are so pleased that we did! What a great dealership. An excellent team approach to care for the customer. These people really care, and what a wonderful experience to have. This was a no hassle, no hidden agenda, no headache transaction. I cannot tell you how much I love my new CR-V and the fact that we were able to have such an awesome experience buying it, makes me love it that much more. My husband and I both have been telling everyone about our experience and the outstanding customer service we received. This is the way it should be when people are purchasing a new vehicle. It is a large amount of money, and, in my mind, a big decision, and the people we worked with here, recognized and respected that. This dealership represents what every car dealership should strive to be!! Thank you all for your individual part in making this such a pleasant experience for us. Congratulations Jerry Gore for gaining the trust of my husband over the phone, as that can sometimes be difficult, especially after having a bad experience. Sincerely, New Honda customer for life, Denise Cooper More

I prefer to do all car buying steps online. If I could skip the finance spiel altogether I would as it's always painful. Fletcher Honda from beginning to almost end - an absolute pleasure. Really shopped skip the finance spiel altogether I would as it's always painful. Fletcher Honda from beginning to almost end - an absolute pleasure. Really shopped around for this one - best deal, best gas mileage and hands down best customer service. Thank you for our second Fletcher Honda. More

Our salesperson, Tim Toburen, was knowledgeable and friendly. He helped us find the right car for us. He was patient with us and everybody there was professional and friendly. friendly. He helped us find the right car for us. He was patient with us and everybody there was professional and friendly. More

Jordan understood my needs to trade in a vehicle, same day, without a lot of delay and looking. I knew what my parameters were, as far as features, size, performance, and he quickly identified the models day, without a lot of delay and looking. I knew what my parameters were, as far as features, size, performance, and he quickly identified the models that fit those needs, got my trade-in evaluated and appraised, and by the time we returned from a test drive was ready with an offer on trade-in. He kept the process moving smoothly, which was saying something because it was busy on a Saturday (last weekend of a monthly "special"). More

I went in to look and drove off with a new Optima. I love it. The sales staff was amazing. We have had the car for 2 weeks and couldn't be happier! love it. The sales staff was amazing. We have had the car for 2 weeks and couldn't be happier! More

We purchased a 2012 CRV and love it! Paul Peterson took excellent care of us. He definitely listened to the customer. We have purchased 4 vehicles through Paul at Fletcher Honda and have always been plea excellent care of us. He definitely listened to the customer. We have purchased 4 vehicles through Paul at Fletcher Honda and have always been pleased. More

I have purchased about 10 vehicles in my life, the last 4 with Brad Lewis as the sales rep. I will never buy from anywhere else. The guy has always been extremely honest and extremely helpful in my search fo with Brad Lewis as the sales rep. I will never buy from anywhere else. The guy has always been extremely honest and extremely helpful in my search for vehicles. Perhaps to a fault, I look for faults in everyone, but as a sales rep, I certainly could not with an honest heart find one in Mr. Lewis. There will be no "shopping around" the next time I look for another vehicle. I will make a Bee-Line to him in my search. More

My experience was excellent! Brad was very helpful & informative. He was professional and compassionate to my needs! Mike McCann was also great! As the GM, he was very knowledgeable. I will definitel informative. He was professional and compassionate to my needs! Mike McCann was also great! As the GM, he was very knowledgeable. I will definitely buy from Fletcher again in the future! More

I was at this dealership back in August of last year and worked with John to try and purchase a vehicle. He spent all several hours working with me and did everything he could to help me out. It didn't work worked with John to try and purchase a vehicle. He spent all several hours working with me and did everything he could to help me out. It didn't work out due to some serious credit issues on my part. After taking care of those, I came back in this weekend and John was there. He remembered my situation and worked with me to help me get into exactly what I was hoping for. Very understanding, professional, and kind salesperson. He truly listened to my needs and concerns, I felt no pressure whatsoever, and he was very realistic and straight forward with me on everything.I couldn't have asked for a better salesperson and a more pleasant experience. More