Frank Fletcher Bentonville Honda
Bentonville, AR
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151 Reviews of Frank Fletcher Bentonville Honda
Jordan Mcguire is the man to work with! 5 Stars for Jordan! If you are looking to buy a car from Fletcher Automotive group call Jordan Mcguire! Jordan (5 Stars for Jordan) was very patient with us no matter how If you are looking to buy a car from Fletcher Automotive group call Jordan Mcguire! Jordan (5 Stars for Jordan) was very patient with us no matter how many times I called and inquired about buying a new car(4 times over a year until purchase). Jordan and his team went above and beyond helping us get into the Honda Odyssey we wanted and for the price point we needed. We traded in a 2006 base model Honda Odyssey that we bought new with 212k miles and walked out with a 2019 Ex-L with 7 miles! I am give 3 stars out of 5 only because of Cody who finished the finance side of things. We originally were working with Tyler who was great but the day we came into buy he was off. Cody was great until we told him we could not afford to buy a warranty that was above and beyond the lifetime powertrain and engine warranty that came with buying a new van from Fletcher Honda. Although we would have loved to get the warranty that covered almost everything on the van from dents and dings, to windows and seats we just couldn't afford the extra $80 it added to our payment. When we told him that he became very standoffish and irritated with us. As my wife and I walked out to our new van the first thing she said to me was I can't believe how Cody was after we told him we couldn't buy the extra warranty. Cody did not ruin the excitement of the new car purchase but definitely made the ending of it a little sour! Like I said Call Jordan Mcguire he will make it happen. Thanks Jordan for all your hard work! FYI: you may find a better price else where but does it come with the lifetime warranty??? More
CRV Purchase Joe Croger spent extra time helping us understand what was on the new Vehicle so we could use the features. Thanks Joe for you helping with extra test Joe Croger spent extra time helping us understand what was on the new Vehicle so we could use the features. Thanks Joe for you helping with extra test rides and bringing in from another location the vehicle we wanted as well as helping add in all the little extras. More
new car purchase Great personal service. The salesman knew is automobiles. Very helpful in helping compare different makes and models. Answered all our questions Great personal service. The salesman knew is automobiles. Very helpful in helping compare different makes and models. Answered all our questions about the new Honda CR-V More
New car Everyone was so helpful getting me into a new car! I will return to this dealership again in the future . This is the second time I’ve bought from Fle Everyone was so helpful getting me into a new car! I will return to this dealership again in the future . This is the second time I’ve bought from Fletcher. More
Purchase of 2018 Honda CR-V on 12/29/18 I was pleased with Chris Olsen and his efforts to accommodate me. I was also pleased with his attention to me nd not my husband for the sales experien I was pleased with Chris Olsen and his efforts to accommodate me. I was also pleased with his attention to me nd not my husband for the sales experience. I have walked out of dealerships in the past who spent their time trying to sell a car to my husband instead of me. I felt degraded and will never visit that dealership again. This is my second vehicle purchased at Fletcher. The first one, I took advantage of the lifetime drivetrain warranty. I drive a lot but I also have my vehicle serviced as recommended. It took a long time for fletcher to acknowledge that all criteria was met for the drivetrain to be replaced, however in the end, it was approved. This made my decision to return to Fletcher for the next vehicle easier. More
Smoothest purchase of a Honda and I have purchased several. We traveled from Fort Smith to buy from the Fletcher dealership. Great reputation and proved to us the same.. The Moores. Thanks! Merry Christmas to y We traveled from Fort Smith to buy from the Fletcher dealership. Great reputation and proved to us the same.. The Moores. Thanks! Merry Christmas to you. (You shouldn’t dictate a required number of words) More
Great Experience The Fletcher team was very informative, friendly, respectful & engaged with us. It was a very pleasant experience. I’ve driven Honda for 25 years, g The Fletcher team was very informative, friendly, respectful & engaged with us. It was a very pleasant experience. I’ve driven Honda for 25 years, great product w/ good people to back it up. More
Quick and Professional Rick and team did a great job of meeting our needs in a quick and professional manner. Rick answered all our questions and made the car buying proces Rick and team did a great job of meeting our needs in a quick and professional manner. Rick answered all our questions and made the car buying process as painless as possible. More
Pleasant staff and good experience Pleasant and knowledgeable salesman, who made our buying experience a pleasure. The salesmanager was pleasant also, making what should be a good expe Pleasant and knowledgeable salesman, who made our buying experience a pleasure. The salesmanager was pleasant also, making what should be a good experience, so. Flethcer offers a lifetime warranty on the powertrain, and fair prices. More
Good service These guys have done a lot of work on my old CRV. I have tried 2x taking my car to a couple of other shops first to compare quotes and both times, the These guys have done a lot of work on my old CRV. I have tried 2x taking my car to a couple of other shops first to compare quotes and both times, the guys at Fletcher told me I actually didn’t need any work done. So unlike other shops, they don’t seem to try to talk you into unnecessary work. I really appreciate that. They’re also willing to come out and talk to you about it and explain all the work needed/done. More

