Frank Fletcher Bentonville Honda

Appointment same day Appreciate that they give you an estimated time of work comletion and cost and do not try to 'upsale' you on items not needed. Honesty over 'upselling Appreciate that they give you an estimated time of work comletion and cost and do not try to 'upsale' you on items not needed. Honesty over 'upselling' will win me over every time. More

Great experience I love my new car! It was a great and easy experience! I would recommend Fletcher Honda to anyone buying a new car!! Love it I love my new car! It was a great and easy experience! I would recommend Fletcher Honda to anyone buying a new car!! Love it More

Absolutely "pain free" super salesman Joe Kroeger Gave Joe Kroeger our budget and he had things all lined up. Wonderful treatment, extremely polite, answered all questions . Truly a pleasure no hass Gave Joe Kroeger our budget and he had things all lined up. Wonderful treatment, extremely polite, answered all questions . Truly a pleasure no hassle - GREAT More

service Had trouble with car not wanting to start Called and they got me in first thing this morning faulty battery. Replaced the battery and sent me on my Had trouble with car not wanting to start Called and they got me in first thing this morning faulty battery. Replaced the battery and sent me on my way More

Great service made a dream come true Patrick not only wanted to see me leave with a Honda, but wanted to see me leave with a car that I was delighted with. Cody helped us arrange a financ Patrick not only wanted to see me leave with a Honda, but wanted to see me leave with a car that I was delighted with. Cody helped us arrange a financing deal and, just like that, I got to drive away knowing that Frank Fletcher Honda will take care of me for years to come. More

Great customer service Scott Peckham in the Service area always provides me with Rolls Royce service. If there was s RR service agent in Bentonville- he would be the man Scott Peckham in the Service area always provides me with Rolls Royce service. If there was s RR service agent in Bentonville- he would be the man for the job. Good service, sense of humor, but always professional. More

Brian Wilmoth is the BEST! Brian was so helpful. Really a nice guy. I will differently buy another car from him. Brain knew this was a hard thing for me to do after losing my Brian was so helpful. Really a nice guy. I will differently buy another car from him. Brain knew this was a hard thing for me to do after losing my husband . I had never brought a car in my own. He really took his time and showed a lot of compassion. Thank you! More

Great experience Jordan was great to work with. Couldn't be more pleased. Was professional, courteous, extremely comfortable to work with. It was handled in a very tim Jordan was great to work with. Couldn't be more pleased. Was professional, courteous, extremely comfortable to work with. It was handled in a very timely and hassle free manner. More

Excellent Service My Service Advisor was polite, friendly and dealt with me expeditiously. Service was completed in short order - took much less time than had been est My Service Advisor was polite, friendly and dealt with me expeditiously. Service was completed in short order - took much less time than had been estimated. More

Good, jut one complaint everything went great with salesman and in the purchase. The problem was after the deal we had to go see an insurance salesperson for verification of everything went great with salesman and in the purchase. The problem was after the deal we had to go see an insurance salesperson for verification of our insurance per company policies. We told the person we were tired and did not want a quote and would not switch companies. After 40 minutes of his continuing to work up a policy and price, and after several times of us saying we just wanted the verification and offered him the required proof of insurance (which he said he already had) he finally highlighted our coverage and passed us on to the next person. This was such a blatant attempt to get us to switch insurance companies after we told them we would not do, and a waste of 40 plus minutes we will never get back. We told the FI manager we were disappointed and that we could not give the dealership a 10 rating even though the rest of the experience rated it. It is a pity the whole process is demoted by this obvious attempt to get more money from their customers More