Frank Fletcher Dodge Chrysler Jeep Ram Sherwood

Salesman Daniel Stewart was helpful and informative without being pushy. All dealerships (including Fletcher)should include all charges when negotiating price, especially when it is a cash deal. Paying without being pushy. All dealerships (including Fletcher)should include all charges when negotiating price, especially when it is a cash deal. Paying additional for pushing paper should be a part of doing business. Even with this, the purchase of my new vehicle was not as painful as past experiences. More

The service I received at Frank Fletcher Dodge in Sherwood was outstanding. I was welcomed, greeted, and helped tremendously. They serviced my car and I was out of there in less than 45 minutes. Grea Sherwood was outstanding. I was welcomed, greeted, and helped tremendously. They serviced my car and I was out of there in less than 45 minutes. Great customer service! Will return again soon! More

I had been working on a deal with them from home. My husband works in TN. My Stips.. I do not want my note over 6000 after trade in.. I need to know 100% we qualify for the loan. He is going to have t husband works in TN. My Stips.. I do not want my note over 6000 after trade in.. I need to know 100% we qualify for the loan. He is going to have to take off work and come back home to get this car. He will only have 1 day off and I don't want to waste his time sitting at a dealership if it is going to be a no. I want a SUV we have a family of 5 which includes a 10month old baby. I need it to be dependable. I want my payments about 200.00. I get a phone call.. yes you are approved, come on down Sat, we will get u in and out. We pile up in the truck and get down there. We of course wanted the trailblazer.. online it said it had 43,000 miles. In all actuality it had 127,00 miles. Still that was fine. The valued our truck at 3000.00. That was going to be our down and we would finance the other 4900.00. Then the slaes guy tells us NO.. we can't finance something that has so many miles and is so old. WHAT?/ Here comes the pitch for an 18,000 dollar ride.. yeah yeah we can keep your payments about the same. 4 hours later we are told to go across the street. They have it worked out for us over there. He said they do in house financing. I was like.. oh hell .. those payments are going to be outrageous. We were reassured that the payments were what we wanted. Fine we head over there.. just to waste more time and for them to say 400.00 a month please. grrrrr. and then they offered 600.00 for our same truck that was just appraised for 3000.00 a few hours ago. I believe the two business are running some kind of scam. And fletcher's internet bait and switch is the worst I have ever seen. I would not recommend doing any business with them.DO NOT GO BY WHAT IS ON THEIR INTERNET LISTINGS. I had been working on a deal with them from home. My husband works in TN. My Stips.. I do not want my note over 6000 after trade in.. I need to know 100% we qualify for the loan. He is going to have to take off work and come back home to get this car. He will only have 1 day off and I don't want to waste his time sitting at a dealership if it is going to be a no. I want a SUV we have a family of 5 which includes a 10month old baby. I need it to be dependable. I want my payments about 200.00. I get a phone call.. yes you are approved, come on down Sat, we will get u in and out. We pile up in the truck and get down there. We of course wanted the trailblazer.. online it said it had 43,000 miles. In all actuality it had 127,00 miles. Still that was fine. The valued our truck at 3000.00. That was going to be our down and we would finance the other 4900.00. Then the slaes guy tells us NO.. we can't finance something that has so many miles and is so old. WHAT?/ Here comes the pitch for an 18,000 dollar ride.. yeah yeah we can keep your payments about the same. 4 hours later we are told to go across the street. They have it worked out for us over there. He said they do in house financing. I was like.. oh hell .. those payments are going to be outrageous. We were reassured that the payments were what we wanted. Fine we head over there.. just to waste more time and for them to say 400.00 a month please. grrrrr. and then they offered 600.00 for our same truck that was just appraised for 3000.00 a few hours ago. I believe the two business are running some kind of scam. And fletcher's internet bait and switch is the worst I have ever seen. I would not recommend doing any business with them.DO NOT GO BY WHAT IS ON THEIR INTERNET LISTINGS. I had been working on a deal with them from home. My husband works in TN. My Stips.. I do not want my note over 6000 after trade in.. I need to know 100% we qualify for the loan. He is going to have to take off work and come back home to get this car. He will only have 1 day off and I don't want to waste his time sitting at a dealership if it is going to be a no. I want a SUV we have a family of 5 which includes a 10month old baby. I need it to be dependable. I want my payments about 200.00. I get a phone call.. yes you are approved, come on down Sat, we will get u in and out. We pile up in the truck and get down there. We of course wanted the trailblazer.. online it said it had 43,000 miles. In all actuality it had 127,00 miles. Still that was fine. The valued our truck at 3000.00. That was going to be our down and we would finance the other 4900.00. Then the slaes guy tells us NO.. we can't finance something that has so many miles and is so old. WHAT?/ Here comes the pitch for an 18,000 dollar ride.. yeah yeah we can keep your payments about the same. 4 hours later we are told to go across the street. They have it worked out for us over there. He said they do in house financing. I was like.. oh hell .. those payments are going to be outrageous. We were reassured that the payments were what we wanted. Fine we head over there.. just to waste more time and for them to say 400.00 a month please. grrrrr. and then they offered 600.00 for our same truck that was just appraised for 3000.00 a few hours ago. I believe the two business are running some kind of scam. And fletcher's internet bait and switch is the worst I have ever seen. I would not recommend doing any business with them More

After waiting 5 hours, they told me that I got approved for $500 down. After looking at our payments, they went up. I asked him why that was & they said we could only get approved for 12% interest. We were for $500 down. After looking at our payments, they went up. I asked him why that was & they said we could only get approved for 12% interest. We were rushed through the signing process. I just looked at my contract that I just got in, and they actually charged us 17% interest. That is 5% more than we agreed on. I will defiantly not buy from them again, and will NEVER recommend them to anyone! More