Frank Fletcher Dodge Chrysler Jeep Ram Sherwood
Sherwood, AR
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Successful Tommy my salesman sat and tried everything he could do meet every need I needed for our type of vehicle. He worked every little bit of magic he could Tommy my salesman sat and tried everything he could do meet every need I needed for our type of vehicle. He worked every little bit of magic he could get us into our vehicle. I would recommend Fletcher dealership to anyone thank you for the great work!!!!! More
Jon Gordon is a joke I made a deal with Jon Gordon then he wouldn’t go thru with it when I went to the dealership to pay for the Jeep. His general manager finally called m I made a deal with Jon Gordon then he wouldn’t go thru with it when I went to the dealership to pay for the Jeep. His general manager finally called me back about 6 hours later and he is as big of a joke as Jon More
License Plate Bulb Replacement While on a two week trip stopped in at Fletcher CDJR to get a license plate bulb replaced on a new vehicle with less than six thousand miles on the od While on a two week trip stopped in at Fletcher CDJR to get a license plate bulb replaced on a new vehicle with less than six thousand miles on the odometer. The GM and his excellent staff quickly fixed the issue and had me back on the road. Thanks to everyone that made that happen More
Customer service good. I give the dealership 5 stars due to the customer service in sales and service. The sales and service personnel remember me and family when we come i I give the dealership 5 stars due to the customer service in sales and service. The sales and service personnel remember me and family when we come in. Darin in service goes above most. Jon and Allen in sales are real good to deal with along with knowledgeable on the vehicles they sell. More
Chris in service was great! Chris will b our service person there! From start to finish he was terrific! Even went out to the lot where the car was parked and showed us how to us Chris will b our service person there! From start to finish he was terrific! Even went out to the lot where the car was parked and showed us how to use the programmable seating! More
Service dept. Communication within the service dept. is terrible. They do not have a body shop so vehicle was sent to another dealership/ body shop . Work done was Communication within the service dept. is terrible. They do not have a body shop so vehicle was sent to another dealership/ body shop . Work done was terrible and color still doesn’t match . Yesterday was my 4th attempt to get my Jeep repaired. (Also water leaks) More
Great Service Frank Fletcher Service department was very professional and thorough with my vehicle when I brought it in for oil change and tire rotation. It was fas Frank Fletcher Service department was very professional and thorough with my vehicle when I brought it in for oil change and tire rotation. It was fast and friendly. More
Repair work completed on a Dodge Challenger Shannon and his folks were fantastic, very professional and they kept me up to date on the repair work. Very quick and easy!! It was a warranty item s Shannon and his folks were fantastic, very professional and they kept me up to date on the repair work. Very quick and easy!! It was a warranty item so no cost to me. More
Easy and painless Rob is easy to work with. No haggling. Just up front and honest. Will recommend this dealer to my friends and family. I will definitely be back in the Rob is easy to work with. No haggling. Just up front and honest. Will recommend this dealer to my friends and family. I will definitely be back in the future. More
satisfied with service Everybody was very friendly and they waited on me really quickly so that's my reason for giving the rating I gave I was very satisfied with the servic Everybody was very friendly and they waited on me really quickly so that's my reason for giving the rating I gave I was very satisfied with the service thank you. More

