Frank Fletcher Superstore

Not pleased Was not told the truth about a lot of things no spare jack or tire tool they said i had to buy it that cost me more.Was not delivered on time.was not Was not told the truth about a lot of things no spare jack or tire tool they said i had to buy it that cost me more.Was not delivered on time.was not delivered by the person who said he would deliver.was told wrong about financing and sales tax caused me to choose a bank with interest rate cause he said would save me sales tax wrong.I had 0% interest approved thru Hyundai now i have interest and more sales tax and can' get a copy of contract from them to tag it i called him and he said he would send it that day been three days never got it just have a week left not happy. More

Very helpful Everyonebwas hegel ,courteous and not pushy. Answered our questions and anxious to please. They knew their product and we got the vehicle we wanted d Everyonebwas hegel ,courteous and not pushy. Answered our questions and anxious to please. They knew their product and we got the vehicle we wanted detailed, filled with gas and ready to go.nwe were well pleased. More

Awesome Our dealer, Cricket, was awesome. He did right by us aND will go back if we every needay abother vehicle. Definitely went above and beyond. Would rec Our dealer, Cricket, was awesome. He did right by us aND will go back if we every needay abother vehicle. Definitely went above and beyond. Would recommend this dealer and dealership to anyone! More

First Hyndai I had very little time to get a car deal done but I was convinced to come to the dealership. They were very understanding in my time constraints and m I had very little time to get a car deal done but I was convinced to come to the dealership. They were very understanding in my time constraints and managed to get a deal done quicker then I could have imagined. My salesman made arrangements for me to come back the next morning to clean out my trade in and then showed me even more about my new purchase. There was zero aggressive sales tactics which made this purchase much easier. More

Car buying at Fletcher Hyundai The overall process was good. We did feel that the closing portion in the business office was done in too much of a hurry and did not allow enough ti The overall process was good. We did feel that the closing portion in the business office was done in too much of a hurry and did not allow enough time to really process the information. All of this was done late in the day after closing and that may have had some impact on the feeling of being somewhat "pressured." The lady with the long dark hair treated is OK it was that we felt compelled to move through the information so quickly. More

Fletcher's Hyundai Is An Outstanding Dealership Steve Baysinger was extremely helpful with every part of the sale. My salesman, the dealership manager, the service manager and service staff have con Steve Baysinger was extremely helpful with every part of the sale. My salesman, the dealership manager, the service manager and service staff have continued contact with me after the sale. I live in St. Louis, so I will not be going back for servicing my car, but if I lived in Joplin, there is no doubt I would. Great people, who are helpful, friendly and knowledgeable. I recommend this dealership over any that I have used in St. Louis. I will definitely consider buying another car from Fletchers.. More

Ease of buying a car! I have been buying cars for nearly 20 years (a car about every 2 years) and this is by far the best experience I have ever had! I knew what I wanted I have been buying cars for nearly 20 years (a car about every 2 years) and this is by far the best experience I have ever had! I knew what I wanted and I knew the amount I wanted for my trade! I went to Frank Fletcher Superstore the Dodge side and had a pleasant experience with my sales guy Cricket Rice! He was not pushy and worked to get me what I wanted! He worked for me during my entire buying experience! I will continue to go to only Cricket and Josh my all my future purchases! These guys are the best and so friendly! I recommend if you want a great deal and no hassle then go see Cricket at the Dodge store in Joplin! More

Honest service David Murphy was excellent to work with. Honest, fair, and didn't pressure. Steve in finance was also very helpful. Had a pleasant experience. Probabl David Murphy was excellent to work with. Honest, fair, and didn't pressure. Steve in finance was also very helpful. Had a pleasant experience. Probably the most pleasant trading experience we have had. More

No pressure no hidden details David Murphy was very helpful and friendly and went above and beyond after the purchase. The price was fair and all trade in information was disclose David Murphy was very helpful and friendly and went above and beyond after the purchase. The price was fair and all trade in information was disclosed with no hidden information as some dealerships do. More

10 out of 10 greatest sales staff around, took great care of me Kodey was the best and I would send my entire family to see him. the entire staff from the GM down greatest sales staff around, took great care of me Kodey was the best and I would send my entire family to see him. the entire staff from the GM down was very helpful and treated me like royalty. More