Frank Fletcher Superstore

Great service This was a great service. I told me salesman what I wanted and we looked over my options and my best fit immediately. Definitely will go back to buy m This was a great service. I told me salesman what I wanted and we looked over my options and my best fit immediately. Definitely will go back to buy my cars. More

Car I love my new Hyundai sonata. All the people that work at the Joplin Hyundai dealer ship are very friendly and informative. I will be back. I love my new Hyundai sonata. All the people that work at the Joplin Hyundai dealer ship are very friendly and informative. I will be back. More

Buying Experience at Frank Flether Superstore I love my new Chrysler 200, everyone at Frank Flecher was amazing. Jason Brown told me he could get me into a new car and between him and August they I love my new Chrysler 200, everyone at Frank Flecher was amazing. Jason Brown told me he could get me into a new car and between him and August they did just that! I will definitely be going back!!! More

Love my new car! My experience with your dealership and especially Mike, was such a positive experience for me and my husband.Everyone I came in contact with was very My experience with your dealership and especially Mike, was such a positive experience for me and my husband.Everyone I came in contact with was very professional and helpful. I will definitely recommend your dealership to my friends and family, thanks! More

My buying experience at Fletcher Hyundai I am very satisfied with my recent purchase experience at the Fletcher Hyundai in Joplin, MO. I have already spoken with friends and family about this I am very satisfied with my recent purchase experience at the Fletcher Hyundai in Joplin, MO. I have already spoken with friends and family about this satisfaction. I have also told them I can share my salesman's name if they are wanting/looking to shop for a new car. More

2106 Tucson Ted makes it very easy to buy a new car, that's why I requested him. I ended up paying more because of the finance manager in the end. Overall, I'm ve Ted makes it very easy to buy a new car, that's why I requested him. I ended up paying more because of the finance manager in the end. Overall, I'm very happy with my Tucson. Thank you. More

Overpriced vehicles with ZERO followup! If I could give a negative star rating, I would! Went in June 30 (last day of the month) looking at a Mercedes C Class, was shown a 2015 with about 2 If I could give a negative star rating, I would! Went in June 30 (last day of the month) looking at a Mercedes C Class, was shown a 2015 with about 2500 miles (service loaner) advertised at $42,560. Was told that original MSRP was over $51,000 - that was not true since I priced one out with exact same equipment at $47,500. Only offered a $5,000 discount on a 2015, where some places were offering more than twice that on a 2016! Gave them a credit app, waited and waited......2 days later I get a call asking to unfreeze one of my credit bureaus so they could look at it. Waited some more, finally called salesman today (a FULL week after my initial visit) asking status and he tells me he texted me that they couldn't do anything. A professional salesman would have called personally instead of texting, but my previous experiences with Frank Fletcher dealerships is that they don't know the meaning of the term "professional". Never even introduced to the sales manager; they were too worried about going home! This has been my third experience at a Fletcher dealership (Kia, Honda, and now Mercedes) and each time I have received the same unprofessional treatment/attitude. Never again! More

FANTASTIC! The process was simple from start to finish. Alex was a joy to work with and made us feel right at home! Thank you for the car and the grill! The process was simple from start to finish. Alex was a joy to work with and made us feel right at home! Thank you for the car and the grill! More

Mama got a brand new car! I had in mind, some of the features I wanted in my new car. Thanks to Fletcher and a fantastic salesman, I have a beautiful new car and I love it more I had in mind, some of the features I wanted in my new car. Thanks to Fletcher and a fantastic salesman, I have a beautiful new car and I love it more everyday! More

Difficiult deal The sales representative Nickolas Dean was great. He greeted me on the lot where I was looking around and helped me test drive the vehicle I needed The sales representative Nickolas Dean was great. He greeted me on the lot where I was looking around and helped me test drive the vehicle I needed for my usage. The other staff are polite but manipulative and could be a lot more to the point and quicker at getting a good deal to the customer. Customers like to feel they got a good deal when they leave, or at least that they did not overpay for the vehicle. Don't walk people to other buildings in the heat. Have your staff come to them in the main building where they are comfortable in the air conditioning. Also, there was a lot of moving cars around in the showroom and the areas customers are sitting waiting to deal with buying a car are scattered all over the showroom. Could that not be done before or after closing? More