
Frank Fletcher Superstore
Joplin, MO

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761 Reviews of Frank Fletcher Superstore
Loving my Nissan I want to thank everyone at Frank Fletcher Super Center of Joplin, MO. Especially, Alex Cupp (salesman), I love my new Nissan. They worked with me a I want to thank everyone at Frank Fletcher Super Center of Joplin, MO. Especially, Alex Cupp (salesman), I love my new Nissan. They worked with me above & beyond what I could have ever imagined. Thank you again & God Bless... Karen Youngblood ?? More
Awesome Service! Alex Cupp worked very hard to do the best he could at getting me the best deal on a newer car for my family. He was very helpful in picking out the be Alex Cupp worked very hard to do the best he could at getting me the best deal on a newer car for my family. He was very helpful in picking out the best car for my wants and needs, he was very knowledgeable when it came to what I was wanting. Definitely recommend this employee for any sales!!! Thank you so much!! I love my new car!! More
Low pressure but very helpful! The service at Fletcher was very professional and non-pressured. We felt we were in charge of our decision and that's very important especially when i The service at Fletcher was very professional and non-pressured. We felt we were in charge of our decision and that's very important especially when it's a big financial decision as such. We were there for at least four hours and did not feel rushed in the least! More
Excellent service Alex Cupp was very professional & helped us find the perfect used car for a trade in. As always we got an exceptional deal & service at Frank Fletch Alex Cupp was very professional & helped us find the perfect used car for a trade in. As always we got an exceptional deal & service at Frank Fletcher' More
Best experience for buying a car that I have ever had!!! My Husband and I have bought many cars in the past. I had so many bad experiences that I would have an anxiety attack just pulling into a lot. As we g My Husband and I have bought many cars in the past. I had so many bad experiences that I would have an anxiety attack just pulling into a lot. As we got there everyone was very friendly. Working with Alex I was put at ease right away. There was no pushing, he listened to what we were looking for, helped us find a few choices, and just let us test drive. When it was time for the paperwork (that's when my anxiety peeks) it was the easiest, fastest, best options avlb. We did not have to wait forever. They ran the paperwork, names and numbers every way posb on 2 different cars that we liked. while we waited we were offered a drink and had a wonderful visit. All the people that were there were very helpful and respectful. I have to say this was the best experience in buying a car. Big shout out to Alex and crew for being so amazing! May God Bless You all! More
Extremely Professional! Alex Cupp was my salesperson and I will admit, we had some criteria that is a little out of the ordinary I would assume but Alex made sure we had all Alex Cupp was my salesperson and I will admit, we had some criteria that is a little out of the ordinary I would assume but Alex made sure we had all of the options available to us possible. My wife is disabled and confined to a wheel chair and we had to find a car within our price range that not only was easy for her to get in and out of but could also fit her chair in the trunk and my wife also wanted leather seats. We were working on a shoe string budget and Alex rounded up the cars and immediately started checking to see if her wheelchair would fit, he narrowed those down and then he came to our house with the cars so she could step out the front door into the cars to see if she could actually get in and out of them. Alex knew everything there was to know about each that he presented and took the time to educate my wife and I about all of the features. You can't ask for more that. Once we had one picked out Billy Shaw took over and called every lending institution he could think of trying to find us financing and didn't give up until he was successful. He really worked them and got me a surprising interest rate and monthly payment ta-boot. You really can't ask for a better experience than I had today with these two fine gentleman who treated us as if we were family. More
It was a good experience. I was treated with courtesy and in a fair manner. The employees were friendly and answered every question that was asked. I would recommend the deal I was treated with courtesy and in a fair manner. The employees were friendly and answered every question that was asked. I would recommend the dealership to other people. More
Thanks for the great experience! Alex Cupp was our sales person. He did an excellent job of answering our questions, was patient with us while we made our decision and made himself a Alex Cupp was our sales person. He did an excellent job of answering our questions, was patient with us while we made our decision and made himself available when we needed anything during the process of purchasing our Grand Cherokee. We would quickly recommend Alex to anyone! Thanks, Alex! More
Superior service I had a great experience at this dealership. Alex Cupp was very helpful and professional.He is a Christian man with high standards. I would recommend I had a great experience at this dealership. Alex Cupp was very helpful and professional.He is a Christian man with high standards. I would recommend Alex to anyone in need of a new or used vehicle. More
Excellent! Jason was phenominal! Not pushy and straight forward! EXACTLY what we wanted and he ended up getting us in a car that we are beyond happy with! If you Jason was phenominal! Not pushy and straight forward! EXACTLY what we wanted and he ended up getting us in a car that we are beyond happy with! If you go to fletcher talk to Jason :)) More