Frank Fletcher Superstore

Exceptional Customer Service My husband and I were impressed by Tyler immediately. Neat in appearance and so personable, he greeted us immediately as we entered the lot. He quickl My husband and I were impressed by Tyler immediately. Neat in appearance and so personable, he greeted us immediately as we entered the lot. He quickly grasped our situation and what we were looking for and steered us to the perfect car for us! When the payment was going to be a bit more than our budget allowed, Billy Shaw was able to allow more for our trade-in and met our requirement. Completely pleasant experience from start to finish, and I cannot praise Tyler enough for his professionalism with just the right personal touch! Fletcher if fortunate to have found this young man to represent the business. I will recommend this dealership at every opportunity. More

Finally great service I had just had a horrible experience with a different Fletcher salesman. I was put into touch with Alex Cupp. He was great to deal with and was not pu I had just had a horrible experience with a different Fletcher salesman. I was put into touch with Alex Cupp. He was great to deal with and was not pushy. He stayed late for me and did everything he could to offer me the best service possible. More

Kudos Fletcher I am a strong and independent young woman. AND hard to please! I have never been treated with respect by a car dealer/salesman until they hit my credi I am a strong and independent young woman. AND hard to please! I have never been treated with respect by a car dealer/salesman until they hit my credit. Steve was amazing. The dealer as a whole was a dream. I knew what I wanted and the price I wanted. They made it happen and delivered my car to me 60 miles away in less than two days. A++++++++ I AM A FLETCHER CUSTOMER FOR LIFE. SERVICE OR PURCHASE. I URGE YOU TO GIVE THEM A TRY... THEY WON'T LET YOU DOWN :-) More

Smooth and Hassle free. It was a pleasure to meet and work with Alex Cupp during our car buying experience. He was very knowledgable and walked us through the process from be It was a pleasure to meet and work with Alex Cupp during our car buying experience. He was very knowledgable and walked us through the process from beginning to end. Alex never made us feel pressured, and he worked honestly for the sale. Communication was never an issue as he was always available for our questions. I'm sure Frank Fletcher has other quality sales people, but I feel fortunate to have met this gentleman because he made buying a vehicle what it should be, honest and easy! He'll get my return business!!! More

Amazing service Tyler is the best!!! Tyler was awesome from start to finish,in answering questions and taking care of my purchase. He made it go smoothly and quick and answer and all ques Tyler was awesome from start to finish,in answering questions and taking care of my purchase. He made it go smoothly and quick and answer and all questions!! More

God truly blessed us! We were so welcomed with Alex and he didn't pressure us he made us feel comfortable about looking for a vehicle Everything was very organized and ver We were so welcomed with Alex and he didn't pressure us he made us feel comfortable about looking for a vehicle Everything was very organized and very smooth for the purchase of the blessing God had in store for us! We love our new vehicle and glad that Alex was the one who worked everything out for us! More

Found what we wanted!!! We had been looking for a couple of week, mostly on-line, and called a few places. All were friendly. We were in Joplin and stopped at Frank Fletcher We had been looking for a couple of week, mostly on-line, and called a few places. All were friendly. We were in Joplin and stopped at Frank Fletcher pre-owned autos to see what they might have. We were looking for a SUV with a third seat. Alex Cupp greeted us and told us he didn't have anything on the lot but would look for us and let us know as soon as he spotted something. He took down all the info that we required/wanted. Within 30 minutes he had located the perfect fit. They had to go get it about 500 miles away, at no extra cost to us. Everything was better than expected. They worked with us on our terms and price range. Thank you to ALL who worked to make this happen. Alex we the best and understood completely why we were looking for that kind of vehicle. More

sales folks are the best Tyler Kohley worked tirelessly to get the right deal made for me. He put in countless hours as did the entirety of the staff. Great folks, great cars. Tyler Kohley worked tirelessly to get the right deal made for me. He put in countless hours as did the entirety of the staff. Great folks, great cars... More

It was a great experience! Tyler Kohley really helped us get exactly what we were looking for. He was so helpful with all the steps in buying a car and was patient with us. He t Tyler Kohley really helped us get exactly what we were looking for. He was so helpful with all the steps in buying a car and was patient with us. He took time to explain every little thing and really wanted to make sure we got the best deal possible. We appreciate everything he did for us. It was a wonderful experience. More

Everyone was great to me Tyler kohley was great and went above and beyond to help me get a car. I would definitely go there for my next car. 5 stars. Tyler kohley was great and went above and beyond to help me get a car. I would definitely go there for my next car. 5 stars. More