Back

Frank Kent Cadillac

Fort Worth, TX

4.8
631 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

Directions

By Type

Showing 631 reviews

June 14, 2024

The dealership was very helpful and very kind. Bryan Miller was thoughtful and took extra time to explain things since I’m not familiar to computers. And texting on a I phone is hard to see. More

by danielfhaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Miller
June 14, 2024

Very friendly staff! The process was smooth and service was completed in a timely manner! More

by cccowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 14, 2024

This is my 3rd Escalade and Frank Kent off 820 in Ft Worth is the only dealer I will ever go too. From sales to the service department, I have never been disappointed and I highly recommend them. More

by donna.christman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron service, Shawn Moffett
June 13, 2024

They where very professional and giving me information along the way.They really made my experience great. More

by Richard Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth. Tommy, Mike MacSwain
June 13, 2024

My service and service advisor Bryan went above when I brought my car in for service. It was late on a Saturday and they quickly got me back on the road after my service was completed. More

by Brenda Huskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor was Bryan. Give him a 5 star
June 12, 2024

Representatives was courteous and informative, he let me know everything that was going on in every step of the process More

by Rburnettjr70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
June 11, 2024

Ron is amazing as always, he always helps me he goes above and beyond he's the best! More

by Kalimah Shabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
June 05, 2024

The service representative made sure everything was completed properly and had all paperwork ready along with a clean vehicle and the work completed earlier than we had expected. More

by Hjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez
June 04, 2024

Great service. Great service advisor. Great driver to work and back to pick up serviced vehicle. More

by Lee.zethraus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor- Vanessa
June 02, 2024

The entire experience was very good and efficient, from Shawn, the salesman, to Gwen, the Finance manager More

by rv8erdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Moffett
1
...