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Frank Kent Cadillac

Fort Worth, TX

4.8
617 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 617 reviews

April 05, 2024

The work was done in a very timely manner. Service was excellent from towing to having my tire replaced. More

by Dealerrate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Ron Britt, Mike MacSwain
April 02, 2024

It was such a pleasure working with Vanessa. She was so patient and professional. They were able to fix a perplexing problem and get me back on the road. I would definitely recommend Frank Kent More

by texasrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa in the Service Department
March 31, 2024

Your customer service was awesome and I would recommend my friends and family to visit your dealership More

by Geofferyspruiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa , Will Churchill, Chauncey Bivins, Mike MacSwain, Danny Pak, Sommer White
March 28, 2024

Ron Evans listen to my situation and was prompt in scheduling the repair and completed the service ahead of time. Great service advisor. More

by garywjackson511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
March 27, 2024

Kyle went over and beyond his call of service during my visit. He even ensured I had transportation to and from work while my vehicle was serviced. They did an outstanding job with my interior and exterior More

by TGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service Department
March 20, 2024

Kyle was courteous and had my oil change and tires rotated in a timely manner. The service was good. More

by Carol Lindie Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
March 17, 2024

My service representative Vanessa was Outstanding! Very nice, knowledgeable and helpful. Her customer care was very helpful, which enabled me to feel confident that my services would be completed in a More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
March 13, 2024

Friendly personnel. Easy access to enter and exit. Nice waiting area. Prompt repair work. Work completed as I expected. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 13, 2024

The dealership was very clean and the staff was friendly. I was kept informed about how much longer it would be before my car would be completed. More

by trehaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 10, 2024

Great Experience! The staff was excellent! After my vehicle was put in the service bay I was given updates on the status of my vehicle regularly. GR8 Job Service Depa More

by kerrieg64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
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