Frank Kent Cadillac
Fort Worth, TX
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I love the way I was treated thru the entire process and if I am in need of anything in the future I will be back. Corbet Wicks is so personable and friendly to work with. He made sure I got the best outcom if I am in need of anything in the future I will be back. Corbet Wicks is so personable and friendly to work with. He made sure I got the best outcome for my services.needed. More
Frank Kent has made major positive changes in recent years. One positive is hiring Rachelle Barney. She is a great representation of grace and professionalism. The entire atmosphere of the waiting are years. One positive is hiring Rachelle Barney. She is a great representation of grace and professionalism. The entire atmosphere of the waiting area is positive and upbeat. I love coming to your location. More
Kyle was efficient and friendly. He kept me informed of the progress and helped me check out. He kept me informed of the progress and helped me check out. More
Yes! Everyone I encountered had a positive, welcoming attitude towards me. Especially Adrian Hernandez. He met me at my car door before I completely stopp Everyone I encountered had a positive, welcoming attitude towards me. Especially Adrian Hernandez. He met me at my car door before I completely stopped my car in the Bay Area. He was in close contact with me throughout the time it took to complete my car diagnoses and repairs. I have never, in any dealership, been given such courteous, timely service as I received at Frank Kent. Real people, real service! Thank you for such a wonderful experience! More
My service representative did an excellent job thru out the maintenance process and kept me well informed up to completion. Great experience! the maintenance process and kept me well informed up to completion. Great experience! More
Ms. Rochelle Barney was my service consultant. 👍🏽 Her presentation overwhelmed me in her providing Excellence in being courteous, her welcome was warm & inviting as well as her being groomed and most kno presentation overwhelmed me in her providing Excellence in being courteous, her welcome was warm & inviting as well as her being groomed and most knowledgeable about the service that is provided. This was my first visit to Frank Kent Cadillac service and I came in full of frustration....and Ms Barney gave me her undivided attention, made my stress level drop from a 10 to 0 ........,in no time flat. I would grade Ms R. Barney an excellent, top notch employee. Ms. Arthurlynn Garnett More
It was such a pleasure working with Vanessa. She was so patient and professional. They were able to fix a perplexing problem and get me back on the road. I would definitely recommend Frank Kent She was so patient and professional. They were able to fix a perplexing problem and get me back on the road. I would definitely recommend Frank Kent Cadillac. More
Your customer service was awesome and I would recommend my friends and family to visit your dealership my friends and family to visit your dealership More