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Frank Kent Cadillac

Fort Worth, TX

4.9
614 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 614 reviews

May 04, 2024

I love the way I was treated thru the entire process and if I am in need of anything in the future I will be back. Corbet Wicks is so personable and friendly to work with. He made sure I got the best outcom More

by aliceb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbet Wicks
May 02, 2024

Bryan Miller was very kind. He communicated well on the process updates of my car. The problem on the car was fixed. More

by Addison Johnson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bryan Miller - 5 stars
May 01, 2024

Frank Kent has made major positive changes in recent years. One positive is hiring Rachelle Barney. She is a great representation of grace and professionalism. The entire atmosphere of the waiting are More

by erthompson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rachelle Barney
April 30, 2024

Kyle was efficient and friendly. He kept me informed of the progress and helped me check out. More

by grangermany
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bruce Lee, Chauncey Bivins, Shawn Moffett, Ron Britt, David Rotman, Mike MacSwain
April 20, 2024

Yes! Everyone I encountered had a positive, welcoming attitude towards me. Especially Adrian Hernandez. He met me at my car door before I completely stopp More

by Jkangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez
April 19, 2024

My service representative did an excellent job thru out the maintenance process and kept me well informed up to completion. Great experience! More

by Vasquez8390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Stubblefield
April 18, 2024

Ms. Rochelle Barney was my service consultant. 👍🏽 Her presentation overwhelmed me in her providing Excellence in being courteous, her welcome was warm & inviting as well as her being groomed and most kno More

by GG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachelle
April 05, 2024

The work was done in a very timely manner. Service was excellent from towing to having my tire replaced. More

by Dealerrate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Ron Britt, Mike MacSwain
April 02, 2024

It was such a pleasure working with Vanessa. She was so patient and professional. They were able to fix a perplexing problem and get me back on the road. I would definitely recommend Frank Kent More

by texasrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa in the Service Department
March 31, 2024

Your customer service was awesome and I would recommend my friends and family to visit your dealership More

by Geofferyspruiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa , Will Churchill, Chauncey Bivins, Mike MacSwain, Danny Pak, Sommer White
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