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Frank Kent Cadillac

Fort Worth, TX

4.8
794 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 794 reviews

August 29, 2024

Our service representative Vanessa Mitchell did an outstanding job in schedule repair and insuring that it was done in time More

by texas2908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mitchell
August 25, 2024

The whole process was very professional. From scheduling to completing the service every step was simple and excellent. More

by TCAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Main , Mike MacSwain
August 25, 2024

The service department staff are always courteous, professional and upfront and honest with any repairs needed. They keep me updated with the entire process and make me feel at home. More

by Melia1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Main
August 23, 2024

They always treat us with the utmost respect and we always get great service! All of our vehicles will always come from Frank Kent. More

by donnielwhite1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in the Service Dept was very pleasant and made vehicle was ready quickly.
August 23, 2024

Greg Msin was very nice & easy to work with. I got my oil change done very quickly considering I brought my car in so late. More

by larhly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Main
August 22, 2024

Presentation of service area is always so near and clean. So easy to drive in and out More

by Avaladez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
August 21, 2024

Reliable and always keep my vehicle in good shape. They keep you informed and up to date so i don’t end up on the side of the road. Adrian was very helpful ! More

by Letha Jemeyson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Hernandez
August 20, 2024

Frank Kent continues to set the superior standard for customer service. Nothing less than excellent! More

by Mike Mackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Main
August 19, 2024

they are always helpful and courteous. The whole team goes above and beyond would recommend More

by tammielackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory in sales , Mike MacSwain
August 16, 2024

Kyle did an awesome job! Kept us updated while we waited! And everything was completed in a timely manner! Thank you Kyle More

by mcclurg1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department
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