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Frank Kent Cadillac

Fort Worth, TX

Overview
Reviews
4.8
793 Reviews
Call Dealership (817) 385-1736
View Awards

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 793 reviews

March 09, 2025

Easy and fast. I love to have my car serviced. I call, set appointment for pickup and forget about it. More

by rjeter2009@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa , Shawn Moffett, Joe Wall
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March 07, 2025

They are attentive and they have impeccable service. . We will always be Frank Kent, Cadillac customers.. More

by Graciev
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gaines, Chris W technician
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March 05, 2025

Great job. What a great team work. Work was above my expectations. The area was kept clean quite. More

by randy4ever300
Recommend Dealer
Yes
Employees Worked With
N/A
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March 03, 2025

Curtesy polite kept me updated Got my car car when promised Gave me loaner car More

by pahamiltonusaPat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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March 01, 2025

Customer service is great. The mechanics not really. Their mechanics are not trained to fix Cadillacs, are just regular mechanics you will find at any quick oil change shops. M More

by LEONARDFLORESCU2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the mechanic name, I just know that the customer service guy was very nice, but he is not the one that fix cars
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Mar 03, 2025 -

Frank Kent Cadillac responded

Leonard, thank you for bringing this to our attention. If you would like to discuss this matter further, please contact our Sales Manager, Joe Wall, at Joew@fk1935.com. Thank you.

February 28, 2025

Shannon was helpful and friendly. The programming of the new fob took longer than I expected. More

by joececere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Moffett
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February 27, 2025

Andrew and David in service were excellent. They went above and beyond to repair my vehicle and get me back on the road. Will definitely do business with again! More

by likearockwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
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February 26, 2025

Shannon has looked after my car excellently & always goes the extra mile. I truly appreciate his careful attention to me & my car. More

by Cindydrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gains, Shawn Moffett
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February 19, 2025

I bought two cars from this dealer a d I was not disappointed, the took good care of me. Their services are top quality. More

by queenmax2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, Shawn Moffett
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February 19, 2025

Staff was very friendly and I was in and out very fast. Since it was raining I was told to return another date and they'll even wash my car. More

by tameravaughn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wall
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