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Frank Kent Cadillac

Fort Worth, TX

4.9
614 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 614 reviews

March 28, 2024

Ron Evans listen to my situation and was prompt in scheduling the repair and completed the service ahead of time. Great service advisor. More

by garywjackson511
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Evans
March 27, 2024

Kyle went over and beyond his call of service during my visit. He even ensured I had transportation to and from work while my vehicle was serviced. They did an outstanding job with my interior and exterior More

by TGD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle in Service Department
March 20, 2024

Kyle was courteous and had my oil change and tires rotated in a timely manner. The service was good. More

by Carol Lindie Payne
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle
March 17, 2024

My service representative Vanessa was Outstanding! Very nice, knowledgeable and helpful. Her customer care was very helpful, which enabled me to feel confident that my services would be completed in a More

by Sarge
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vanessa
March 13, 2024

Friendly personnel. Easy access to enter and exit. Nice waiting area. Prompt repair work. Work completed as I expected. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 13, 2024

The dealership was very clean and the staff was friendly. I was kept informed about how much longer it would be before my car would be completed. More

by trehaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 10, 2024

Great Experience! The staff was excellent! After my vehicle was put in the service bay I was given updates on the status of my vehicle regularly. GR8 Job Service Depa More

by kerrieg64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 07, 2024

Can’t beat Frank Kent Cadillac service department - prompt, efficient, courteous. - such a professional team. More

by JuliaB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
March 02, 2024

Very good service and care for me and my car. This service sets Frank Kent apart. More

by johannakimpland1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Miller
March 01, 2024

Frank kent service advisors will provide excellent customer service. I am pleased beyond for the great work and experience. More

by hankponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
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