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Frank Kent Cadillac

Fort Worth, TX

4.8
793 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

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Showing 793 reviews

April 20, 2023

I have been using Frank Kent since 2008. Always very helpful with very friendly employees. More

by dgg477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke (service advisor) and Gregg Boyd (body shop)
April 19, 2023

Great service quickly done. No pressure to but again. Nice snack bar also thanks again. More

by Pgestring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
April 19, 2023

Art & Luke were excellent, they went over and beyond on make my request / smooth and easy. Thank you all. More

by boB Boozerozersgby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service and Art who picked up and delivered my car.
April 16, 2023

Frank Kent, as usual, did perfect’. We don’t have any complaints about the way we were treated other More

by mary.ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
Apr 16, 2023 -

mary.ballard responded

I am quite pleased with everything!

April 08, 2023

Luke and Justin were exceptional ! !!. I brought my car in for service, I am a Senior with a back injury wearing a back brace. They escorted me to the Waiting area and got me settled More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke and Justin , never met Mike
April 07, 2023

Luke was very thorough on what my vehicle needed. He was also understanding and overall great attitude. More

by Cristina Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
April 05, 2023

Good and quick service, but no car cleaning service was done. However, I will return for future service. More

by hartmanmarg
Recommend Dealer
Yes
Employees Worked With
Don’t remember
April 04, 2023

Great customer service I was in and out in no time comfortable service waiting area especially the massage chairs! More

by Longhorn0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
April 04, 2023

Completely trust Ron I am 88 year old widow who knows very little about a car More

by joanbreshears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
March 30, 2023

Excellent Customer Service. They go above and beyond to make your experience great! Shout out to Ron who is always going above and beyond!!!! Thank You!!!! I highly recommend Fr More

by darlenedudley62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Mike MacSwain
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