Back

Frank Kent Cadillac

Fort Worth, TX

4.8
631 Reviews

3500 W Loop 820 S

Fort Worth, TX

76116

Directions

By Type

Showing 631 reviews

March 17, 2024

My service representative Vanessa was Outstanding! Very nice, knowledgeable and helpful. Her customer care was very helpful, which enabled me to feel confident that my services would be completed in a More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
March 13, 2024

Friendly personnel. Easy access to enter and exit. Nice waiting area. Prompt repair work. Work completed as I expected. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 13, 2024

The dealership was very clean and the staff was friendly. I was kept informed about how much longer it would be before my car would be completed. More

by trehaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 10, 2024

Great Experience! The staff was excellent! After my vehicle was put in the service bay I was given updates on the status of my vehicle regularly. GR8 Job Service Depa More

by kerrieg64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
March 07, 2024

Can’t beat Frank Kent Cadillac service department - prompt, efficient, courteous. - such a professional team. More

by JuliaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
March 02, 2024

Very good service and care for me and my car. This service sets Frank Kent apart. More

by johannakimpland1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Miller
March 01, 2024

Frank kent service advisors will provide excellent customer service. I am pleased beyond for the great work and experience. More

by hankponce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
February 29, 2024

Courteous people in the service department. A comfortable waiting room with snacks and beverages provided. There was easy access to very clean and elegant restrooms. Our car was returned with More

by Nanadarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike MacSwain
February 28, 2024

Polite helpful people at all levels. Could not ask for better service. That’s is what brings me back to Frank Kent for the third time More

by twaynetaliaferro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Miller
February 27, 2024

There service department and staff is very helpful in every situation about your vehicle and will always keep you updated. More

by edgar.brown
Recommend Dealer
Yes
Employees Worked With
Brian Miller is one of the best service provider that I have worked with in a long time and I think he should be recognized.
...
4
...